We performed a comparison between Dynatrace and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace and ITRS Geneos were compared and based on user reviews, Dynatrace appears to be better due to its stronger AI capabilities, real user monitoring, session replay, and synthetic monitoring functionalities. Dynatrace also offers better visibility and thorough scanning of services and applications.
"The ability to real-time monitor servers and databases without any major drain on application resources is invaluable."
"It allows you to better utilize and focus your talent, and tell management that you are not only looking at problems, but how you can ultimately make the product better for the end user."
"It's very easy to reach the root cause of the problems in the applications, due do the analysis with Dynatrace. The timeframe to update and fix the applications has been reduced a lot compared to what we had before Dynatrace."
"Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications."
"Provides bespoke dashboards and reports which help our business to grow."
"We also got know many internal code bugs which could have caused memory leaks or other issues which we were not able to catch during that development phase."
"Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog."
"It seems to be very stable. We have not had any outages attributed to the product."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The clean and colorful UI and easy to use options like snooze and active times."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Tons of default modules which are available out of the box"
"The great advantage of this tool is real-time monitoring."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus."
"We do not have any web monitoring with Dynatrace."
"Improvements are needed in the navigation and timeframe selection when browsing problems."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool."
"We should be able to easily simplify both the charting and slicing-and-dicing of user metrics with cookies that contain customer/user information."
"Graphically, it is not good."
"Configuration could be simpler."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"It needs to be easier to configure, especially with the JMX plugins."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"Data visualization – real time and historical – is a weakness."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Dynatrace is rated 8.8, while ITRS Geneos is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and AWS X-Ray, whereas ITRS Geneos is most compared with AppDynamics, Grafana, Prometheus, Datadog and Splunk Enterprise Security. See our Dynatrace vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.