We performed a comparison between Dynatrace and JenniferSoft based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I like the auto email alerting feature the most, as it is set up based on the application error or condition."
"Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value."
"You can always get in touch with support representatives and the developers if you want to, and you can get the solution directly from them. They are good about giving customer service, which I really like."
"It scales well. We are going to be able to use it for everything we need. "
"The vendor team who did the setup was very good. They sent a very skillful resource for the setup."
"The most valuable component of it is taking that guessing out of troubleshooting problems. We no longer have to rely on an architect, or an application person, or someone's memory of how the transaction moves throughout the infrastructure and the different dependencies that it has on it. We can see it right there and we find out more that we ever imagined."
"One thing it helped with: We should never get traffic from outside the U.S. and we were getting traffic from Europe, and that was a problem. We found out what caused it. Dynatrace helped us find that information out. We wouldn't have found it otherwise."
"The speed and problem resolution."
"The dashboard is a valuable feature."
"Sometimes we have issues with the code on their side. We like to get it fixed."
"Scalability has improved quite a bit from the beginning."
"One thing that would help it tighter integration with DCRUM. It's somewhat difficult to drill down and see everything, but I think that's in the future versions. We just haven't seen that yet."
"When the tool ingests data from other tools, being able to correlate those with the existing topology, so that the AI engine can draw more conclusions in case Dynatrace does not monitor those instances."
"I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports."
"Definitely something to be improved is that OneAgent runs as a route, and not all applications want to run as route. Part of the problem is different technology companies will have various rules, regulations, and policies around what can run as a route."
"We sometimes have to run plugins on docker containers."
"The other feature that Dynatrace should have is - from what I see in Dynatrace in our PoC - when you auto-upgrade the agents, the JVM or the application has to be restarted. But if you have something like an "auto-attach" feature, to attach the agent for the running process, it would not require a JVM restart. That would be nicer. That is a killer point."
"The solution is pricy and has room for improvement."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while JenniferSoft is ranked 52nd in Application Performance Monitoring (APM) and Observability with 1 review. Dynatrace is rated 8.8, while JenniferSoft is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas JenniferSoft is most compared with Grafana.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.