We performed a comparison between Dynatrace and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution."
"The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions."
"With the latest version, the AI engine highlights the root causes automatically."
"The real-time monitoring, which we are getting, is amazing."
"Real-time alerts allow us to address issues as they happen."
"Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring."
"The initial setup is easy."
"It's great tool for building dashboards related to application performance."
"The technical support is good at resolving issues."
"Very easy to implement."
"The reporting feature is good for us."
"Real User Monitor has improved our productivity."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most valuable feature is application performance monitoring."
"Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great."
"If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time."
"With Linux or Windows, it automatically takes care of everything, so there's no need for you to do any manual config changes. But when it comes to AIX - because I implemented it two weeks back - you have to go back to kind of an AppMon approach, where you instrument agents for .NET applications. So if Dynatrace could make those changes and make it automated, that would be one of the biggest action items."
"Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened."
"I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. You have about a 5,000 line limit. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else."
"The dashboard could improve."
"We would like to see more external tool integration, which is critical for us."
"Dashboards and monitoring capabilities can be improved for monitoring applications in Azure. In Azure, it would be cool to be able to monitor network consumption as well as flow communication."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Some issues with login errors."
"This technology is considered to be older."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"We would like to see support for non-Windows environments."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews. Dynatrace is rated 8.8, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Real User Monitoring is most compared with AppDynamics, Honeycomb.io and VMware Aria Operations for Applications. See our Dynatrace vs. OpenText Real User Monitoring report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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