We performed a comparison between Dynatrace and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some of the troubleshooting features for development, the PurePath technology in AppMon, are valuable. The dashboarding gives us some good insight into some fluctuations in some of the application areas."
"It can hook on at the code level, then tell me all the details that I need."
"It has an integration with ServiceNow, which is great. Dynatrace creates tickets for things and its AI finds root cause. We have integrated that with our ServiceNow to generate events and incidents, so that all of our event management will be done in the ServiceNow Developer."
"Scalability is great. My biggest concern when we first put it in was the resources that it would take up, network traffic that it might create. But it seems perfectly scalable to any environment. Even on some of our heaviest use servers, it doesn't seem to affect anything."
"We are quite happy with the support that they have been providing."
"Real time monitoring helps reduce downtime. It saves a lot of time in determining what is the likely cause of an issue an end user may be experiencing."
"We are using it on most of our platforms, which are on a big scale and across the globe."
"Quick root cause analysis"
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"The solution provides good infra-monitoring features."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The tool is quite easy to deploy, and it offers very good support."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."
"We have some issues with react user sessions."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"The user interface is complicated, but recent web versions are getting better all the time."
"Dynatrace must reduce the required resources for on-premise, because they are too high."
"Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing."
"Regarding features, it would be good if there would be some features regarding app security."
"Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool."
"Admins do not have direct access to the reporting."
"From a performance perspective, it needs to improve a lot."
"ScienceLogic could improve the implementation, it could be made easier."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They should add CLI command modes and scripts for high performance."
"It was challenging onboarding users."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
Dynatrace is ranked 2nd in AIOps with 342 reviews while ScienceLogic is ranked 5th in AIOps with 42 reviews. Dynatrace is rated 8.8, while ScienceLogic is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and AWS X-Ray, whereas ScienceLogic is most compared with LogicMonitor, SolarWinds NPM, Datadog, Zabbix and ServiceNow Discovery. See our Dynatrace vs. ScienceLogic report.
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