We performed a comparison between Dynatrace and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The alerting mechanism where you get millions of dependencies analyzed, in one alert or "problem" as Dynatrace calls it."
"RCA (Root Cause Analysis) and the PurePaths, where you can see the stack trace, are helpful in finding problems."
"In terms of AI, I love the base-lining Dynatrace provides us. It baselines the application over a seven-day period; we have it at the default of seven days. The artificial intelligence is so amazing because it can automatically track each transaction and their response times: how much CPU they use, how much memory, resources that they use. If there’s any deviation from that Dynatrace will tell me like right away. If there’s a deployment and the deployment has increased response time or is taking up CPU or has caused a memory leak, I can say, “Hey guys, you need to look at this, it’s this function on this page in this microservice, in this docker container. You need to go here, you need to fix it, it’s not going live.” It has just increased our productivity off the charts."
"Our company gets quick response times and qualified responses from technical support, so that is good."
"Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here."
"Dynatrace has great training available. It is easy for everybody to use. Anybody can go out to YouTube, watch a video, and figure out how to use the piece that they need."
"Simplified the way to monitor a medium to big environment."
"Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly."
"This is a product that does more generally than any of the competing solutions."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"It is a user-friendly product that requires almost no maintenance."
"The product has helped our organization with in-depth monitoring."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there."
"Scalability has improved quite a bit from the beginning."
"I would say it's not scalable, because we've had to move large applications that were in a shared environment to their own separate Dynatrace server instance."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
"I do not like after 60 days or 90 days it gets aggregated to summary data. I would like to be able to analyze specific PurePaths after 30 days or 60 days with real numbers."
"The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go."
"Configuring nodes and agents should be more like plug and play."
"I need more experience."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"I would like to see better support for monitoring Unix-based systems."
"The console feature is very poor, and it would be very good for us if this were improved."
"There could be more integration of SIM in the solution."
"I would like to better be able to monitor Oracle processes."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. Dynatrace is rated 8.8, while SCOM is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and SolarWinds Server and Application Monitor, whereas SCOM is most compared with Zabbix, Datadog, Nagios XI, AppDynamics and ManageEngine OpManager.
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