We performed a comparison between Epicor ERP and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Epicor ERP is an easy-to-use solution."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The ability to deploy a generic implementation without advanced customization."
"Dashboards and Business Activity Query are very useful."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The product enables users to customize their dashboards and reports."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"The solution has good dashboard functionalities and export functionalities."
"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
"Has good integration with Power BI."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"The initial setup is pretty straightforward."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"I would like to see a better reporting tool."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The tool should provide a better user interface."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There are some glitches in Epicor ERP."
"A number of bugs in 9.05 were only fixed in 10."
"Right now, it doesn't really have a good cloud story."
"The solution is stable, but it could improve."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"It could be more stable."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"The reporting tool has room for improvement."
"In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it."
"The solution could include the retail tool in the native version."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Epicor ERP is ranked 17th in ERP with 12 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Epicor ERP is rated 7.8, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Epicor ERP is most compared with Odoo, SAP S/4HANA, SAP Business One, SAP ERP and NetSuite ERP, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Oracle E-Business Suite. See our Epicor ERP vs. Microsoft Dynamics 365 Business Central report.
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