We performed a comparison between ExtremeCloud IQ and KerioControl based on real PeerSpot user reviews.
Find out in this report how the two Intrusion Detection and Prevention Software (IDPS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."
"The support organization behind this product is extremely professional."
"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."
"App and firewall security at the AP."
"The installation is straightforward."
"The ease of use in the GUI itself is the most valuable feature. The GUI is really the best part of it. We like the traffic rules so we can control who can get to what. It's easy to determine the flow of the traffic itself so we aren't having to guess through command lines and reading out basically command-driven output. It's just a very easy-to-use interface. The interface is the best part of the product."
"The statistic feature enables us to better use bandwidth management. We monitored the use by mobile, type of application, department, and by users. The bandwidth was solid. Our internet speed is optimized for our research."
"The user interface and the ease of use are pretty good. Everything fits together so nicely."
"The most valuable features of KerioControl are ease of configuration, user-friendliness, and comfortable to use. It is an all-in-one solution, it comes with many features, such as a firewall, antivirus software, and network protection."
"One very good thing about the Kerio device is its authentication. I don't have a Windows domain for authentication. Instead, I use the Kerio product because it can separate users by Mac addresses and give them IP addresses based on their usernames, automatically logging them in. This makes for a very simple authentication system."
"The firewall and intrusion detection features are very useful these days because hackers have a lot of tricks that they use to get into a system. With Kerio Control you can see something that's happening. Otherwise, you have to use other tools to see what's happening on the firewalls. Having IPS in it is quite useful for us."
"Technical support is good. They respond right away."
"The solution's performance needs to be enhanced because of a very high delay."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users."
"I know a school district, a big school district of mine, ripped out Extreme due to inefficiencies. It was the guest network that can be a struggle. They tried to differentiate between their primary network, and then offer a secondary."
"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
"We'd like to have a cloud dashboard from which we can see all devices."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"Their firewall configuration gets funky and it can be difficult to understand."
"The product's technical support is not good as it used to be."
"The trial duration of the product should be extended."
"The reporting needs to be improved. It is hard to get a domain."
"I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded because I came from Kerio when we could call and get a person on the phone who worked on the product. Every tech had their own demo setup. They had instant messaging capability with the developers. If we found a problem, then we could get a result for it quickly. Now, the product seems to be 24 hours. They have also gone to the model that if you need quicker support, then they now charge you additional for the exact same level of support that they used to give. I am assuming it's the exact same level of support that they say it is. I'm not paying extra for it. That's the biggest flaw with the product."
"I have had a few issues with HTTPS decryption. The solution also does not show the actual user's Internet usage."
"The VPN features are the ones that we really like, but we are using a VPN client to be able to use them. We would like to have an SSL implementation for this same feature so we don't need to install anything on the client side. That's a feature I really miss and that should really be embedded in the product. We really would love to use it via a web browser."
"The denial of service could also be improved. There recently was a big issue with denial of service attacks and it was a bit laborious."
"I would like to be able to automatically send email from Kerio Control and have it tell me what my external IPs are, because on one of my lines I have a fixed IP address and on the other it is variable. If there were a permanent way for me to figure out, "Okay, my current external VPN and my firm IP is this," it would help. I need to know the IP address to connect with the VPN and, at the moment, one of the lines sometimes changes its IP address without me knowing it. It's a hassle to figure out what it is."
ExtremeCloud IQ is ranked 11th in Intrusion Detection and Prevention Software (IDPS) with 73 reviews while KerioControl is ranked 17th in Intrusion Detection and Prevention Software (IDPS) with 54 reviews. ExtremeCloud IQ is rated 8.6, while KerioControl is rated 8.0. The top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". On the other hand, the top reviewer of KerioControl writes "With VPN, any of our guys can log in to the system and effectively be on board; helps with our customers all over the world". ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Cisco DNA Center, whereas KerioControl is most compared with Netgate pfSense, Fortinet FortiGate, OPNsense, Sophos XG and Sophos UTM. See our ExtremeCloud IQ vs. KerioControl report.
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