We performed a comparison between Forcepoint Secure Web Gateway and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"I have found the web content filtering and malware filter the most valuable."
"It’s pretty stable after you get up and running."
"It has protected clients against cyberattacks."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"The most valuable feature for me in Forcepoint Secure Web Gateway is URL filtering, though all other features of the product are okay as well."
"It's stable and reliable."
"Forcepoint Secure Web Gateway has improved our organization through its ease of use."
"The policies are category-based, so knowledge of another content URL is not compulsory."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"The security of Trend Micro Web Security is good."
"The solution's scalability is good and we have more than 90 users for it."
"I feel that it is a user-friendly product that provides quick response to users."
"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
"The solution is stable."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Database synchronization failures"
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"Allow for faster exemption of websites or the ability to reclassify websites."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"The product could improve its automation capabilities, improve integration with virtualization, and enhance its web filtering specifics."
"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel."
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"Stability needs some improvement, we have on occasion experienced some delay when it is synchronized."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The product's scalability is an area of concern where improvements are required."
"The costs are a bit high in terms of licensing."
"The product should be more secure and stable. It is also not flexible."
"The installation is a little bit complex."
"The stability of the product is an area of concern where improvements are required."
"Setup isn't very straightforward. You must have a certified technical engineer."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
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Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 48 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 16 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Trend Micro Web Security is rated 8.0. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Forcepoint ONE, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Infoblox Advanced DNS Protection and Fortinet FortiGate SWG. See our Forcepoint Secure Web Gateway vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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