We performed a comparison between IBM Maximo and Infor CloudSuite based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Asset Management (EAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"The incident management feature is good because it allows you to keep track of and classify issues."
"IBM Maximo is the best software for assets management."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"It is configurable, where you can add extra fields to screens and to the database."
"Has a powerful audit combination that helps achieve high accuracy."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"The most powerful features are the database and integration with CMDB."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The customization capabilities of CloudSuite Industrial are also there."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"Maximo is a big system, so the initial setup is complex."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"The interface is not very easy or user-friendly and is in need of improvement."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"They could include marketing automation for the product."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"It takes time to properly learn what the product can do."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The solution's support service could be better."
IBM Maximo is ranked 1st in Enterprise Asset Management (EAM) with 23 reviews while Infor CloudSuite is ranked 3rd in Enterprise Asset Management (EAM) with 13 reviews. IBM Maximo is rated 8.0, while Infor CloudSuite is rated 8.0. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, IFS Cloud Platform and BMC Helix ITSM, whereas Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, Microsoft Dynamics 365 Business Central and Workday. See our IBM Maximo vs. Infor CloudSuite report.
See our list of best Enterprise Asset Management (EAM) vendors.
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