We performed a comparison between IBM Security QRadar and SolarWinds Security Event Manager based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks."
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"The analytic rule is the most valuable feature."
"The automation rules and playbooks are the most useful that I've seen. A number of other places segregate the automation and playbook as separate tools, whereas Microsoft is a SIEM and SOAR tool in one."
"Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."
"The scalability is great. You can put unlimited logs in, as long as you can pay for it. There are commitment tiers, up to six terabytes per day, which is nowhere close to what any one of our customers is running."
"I have found the most important features to be the flexibility, tech framework, and disk manager."
"The stability is good."
"The best part of this solution is having a third-party SOC."
"Most of the features are good. It is an excellent solution."
"It'll get you from point A to B."
"This is a good tool to have because it gives you the ability to track what is currently happening in your environment."
"I have found IBM QRadar to be stable."
"It helps us discover any threats with their alerts and tracking."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"The solution helps me to go back in time and search for different events. For example, if you wanted to know who activated an account; you could go back in time and find out."
"SolarWinds is easy to configure, and it provides timely alerts."
"The most valuable feature is the reporting."
"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."
"It's extremely easy to deploy."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"It's easy to build rules and actions based on the logs and event types we collect with the software."
"Add more out-of-the-box connectors with other SaaS platforms/applications."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries."
"Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools."
"Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter."
"Given that I am in the small business space, I wish they would make it easier to operate Sentinel without being a Sentinel expert. Examples of things that could be easier are creating alerts and automations from scratch and designing workbooks."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"Microsoft Sentinel is relatively expensive, and its cost should be improved."
"The user interface is a bit clunky, a bit hard to find what you need."
"The features that could be improved include the licensing model and the dashboards and all those presentations. Overall, the user experience part can be improved."
"There are reports that I would like to generate that are either not included, or I cannot find."
"Certain updates—especially when using Azure—don't apply directly. Our engineering team must invest additional effort to implement these updates. However, the tool's cloud-based version poses no issues. However, upgrading the product can sometimes be challenging for on-premises instances."
"QRadar needs to be improved on the storage side, particularly when the disc exceeded the maximum threshold."
"Technical support really needs to be improved. Right now, they aren't where they need to be at all."
"I'd like them to improve the offense. When QRadar detects something, it creates what it calls offenses. So, it has a rudimentary ticketing system inside of it. This is the same interface that was there when I started using it 12 years ago. It just has not been improved. They do allow integration with IBM Resilient, but IBM Resilient is grotesquely expensive. The most effective integration that IBM offers today is with IBM Resilient, which is an instant response platform. It is a very good platform, but it is very expensive. They really should do something with the offense handling because it is very difficult to scale, and it has limitations. The maximum number of offenses that it can carry is 16K. After 16K, you have to flush your offenses out. So, it is all or nothing. You lose all your offenses up until that point in time, and you don't have any history within the offense list of older events. If you're dealing with multiple customers, this becomes problematic. That's why you need to use another product to do the actual ticketing. If you wanted the ticket existence, you would normally interface with ServiceNow, SolarWinds, or some other product like that."
"I would like the rule creation interface to be much more user-friendly in the next release."
"There is no correlation made between log entries, so no threat information is presented."
"There are no multiple dashboards which would allow you to see information side-by-side."
"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."
"The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow."
"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."
"The reporting could be more robust. It can be a lot more granular and that will make it a lot more useful in comparison to how it is incorporated at the moment."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
"It can be difficult for users who are inexperienced with the solution."
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IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews while SolarWinds Security Event Manager is ranked 20th in Security Information and Event Management (SIEM) with 24 reviews. IBM Security QRadar is rated 8.0, while SolarWinds Security Event Manager is rated 7.8. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, Elastic Security and Sentinel, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, Wazuh, Microsoft Defender XDR and LogRhythm SIEM. See our IBM Security QRadar vs. SolarWinds Security Event Manager report.
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