We performed a comparison between IBM SevOne Network Performance Management (NPM) and InfoVista VistaInsight based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."
"The most valuable feature as of late has been the API integration with ServiceNow."
"My experience with technical support has been perfect."
"The Wi-Fi side needs improvement."
"Software upgrades can be tricky is not easy."
"The reporting of NMS is good, but it could be better."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"The GUI: both the dashboard/user view and the admin tool."
"The presentation of the features can be improved. It can be more user-friendly for the visual part of the portal and to allow the customer to be able to use."
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IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews while InfoVista VistaInsight is ranked 97th in Network Monitoring Software. IBM SevOne Network Performance Management (NPM) is rated 8.6, while InfoVista VistaInsight is rated 7.0. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of InfoVista VistaInsight writes "An excellent product with an expensive license". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, Splunk Enterprise Security and SolarWinds NPM, whereas InfoVista VistaInsight is most compared with .
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