We performed a comparison between IceWarp and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's voice services work well for our company."
"The groupware module is the most valuable feature."
"It's scalable and stable."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution has a very good log-in to the UI when compared to other solutions."
"It has great communication capabilities for team chatting and web conferences."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"IceWarp has multiple applications that are easy to use for many people."
"It is a very stable tool...It is a very scalable tool."
"Exchange's best feature is single sign-on access using the Microsoft Identity framework."
"It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas."
"Exchange is a robust system that is well suited for an enterprise environment. It's always up, and we hardly face any technical issues. Exchange has a web interface and integrates perfectly with Microsoft Outlook. This web interface can be easily used to change the passwords from the domain controllers."
"Microsoft Exchange is highly stable for the end-user systems. When we move to Office 365, it will be even more stable even. There's less administration required and it's very robust. We are really quite happy in using that."
"The search tools are good."
"Microsoft Exchange is a user-friendly product that is easy to manage and configure."
"The deployment is a plug-and-play process."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Our customers sometimes have problems receiving mail."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"I'd like the archiving process to be faster."
"If it was the same product, and slightly cheaper, that would be amazing."
"Sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training."
"Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable."
"From a reliability perspective, they need to improve the search engine, it is not very powerful."
"The price of Microsoft Exchange could improve, it is priced high."
"I would like to see the search capability of the Outlook client improved"
"The solution should be easier to deploy."
IceWarp is ranked 6th in Email Applications with 15 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. IceWarp is rated 8.6, while Microsoft Exchange is rated 8.4. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Zoho Mail, KerioConnect and Microsoft Exchange Online, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and HCL Notes. See our IceWarp vs. Microsoft Exchange report.
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