We compared SAP ERP and Infor M3 based on our user's reviews in several parameters.
SAP ERP is praised for its robust reporting capabilities, efficient supply chain management, and excellent customer service. However, users have identified a need for enhanced customization, a more intuitive user interface, and better integration with other systems. In contrast, Infor M3 is commended for its user-friendly interface, advanced reporting capabilities, and efficient inventory management. Users have highlighted the need for improved system speed and performance, streamlined user interface, stronger reporting and analytics capabilities, and seamless integration with other software applications.
Features: SAP ERP is known for its robust reporting capabilities and efficient supply chain management, while Infor M3 stands out for its user-friendly interface and advanced inventory management features.
Pricing and ROI: The setup cost for SAP ERP is well-received and reported to be manageable, ensuring a seamless implementation process. In comparison, Infor M3 also has a reasonable setup cost, making it easier for businesses to adopt the system and offering flexibility and transparency in their licensing model., The user feedback suggests that both SAP ERP and Infor M3 have positive ROI. SAP ERP is praised for its financial benefits and efficiency improvements, while Infor M3 is lauded for increased efficiency, productivity, streamlined processes, and cost savings. Users appreciate Infor M3's user-friendly interface and seamless integration capabilities.
Room for Improvement: According to user feedback, SAP ERP could benefit from improved customization options, a more intuitive user interface, better integration with other software systems, and enhanced performance and efficiency. In contrast, users of Infor M3 have identified areas for improvement in system speed and performance, user interface navigation, reporting and analytics capabilities, and integration with other software applications. These enhancements would greatly enhance the functionality and usability of both products.
Deployment and customer support: Users of SAP ERP reported varying durations for the establishment of a new tech solution, with some spending three months on deployment and an additional week on setup. In contrast, users of Infor M3 emphasized the importance of considering separate timeframes for deployment, setup, and implementation phases., Customers have found the customer service and support from SAP ERP to be excellent, emphasizing personalized attention and prompt resolution. Infor M3 also receives commendable feedback, with users praising promptness, effectiveness, knowledge, and friendly interactions.
The summary above is based on 48 interviews we conducted recently with SAP ERP and Infor M3 users. To access the review's full transcripts, download our report.
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"The user interface and user experience were good."
"The product's initial setup phase is easy."
"It's simple to use. You don't need any complex training to use it."
"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."
"Infor M3 has tailor-made packages for each and every industry."
"It is an integrated application, and it has been working really well. Earlier, there were different companies for different applications for manufacturing, finance controlling, logistics, and quality. It probably was the first fully integrated application. Whenever somebody is entering any data, for example, invoice data or ordering data, everyone with a right to see this data can see it in the system."
"Its integration is most valuable."
"The most valuable features of SAP ERP are the general operations. It has a good way to manage a business and do financial reporting. Overall we are happy with the robustness of the solution."
"They provide a full service."
"MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time."
"There are many interfaces, so you really can build satellites around it like with other SAP stuff or even third-party stuff."
"It provides one overview of the capacity planning."
"The stability is SAP ERP is not good only because the version is old. They could work on improving the versions."
"The implementation could be simplified, it's complex."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"The solution is stable but not agile."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"We can't make modifications to fit the client's requirements."
"SAP ERP's initial setup phase needs to be simplified."
"The flexibility in using the software could improve. I am from a product background and I've been testing a lot of applications, for example, Informatics. The UI, features, and cloud version could improve."
"I believe there's room for improvement in terms of user experience."
"It is not easily integrated with outside products."
"Though SAP ERP's FICO module is a strong part of the product, its integration capabilities can be made stronger."
"The warehouse management could be better."
"They need to improve a few processes, including transformation, intelligence, governance, modeling, etc."
"It would also help if it were more open, more flexible, with more standard products."
Infor M3 is ranked 12th in ERP with 13 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Infor M3 is rated 8.2, while SAP ERP is rated 8.2. The top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Infor M3 is most compared with Infor LN, SAP S/4HANA, Infor CloudSuite, Microsoft Dynamics AX and Microsoft Dynamics 365 Business Central, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Infor LN. See our Infor M3 vs. SAP ERP report.
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