We performed a comparison between Kaseya VSA and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides efficient automation."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"The most valuable part of this solution is the security features that it offers."
"The automation capabilities are incredible!"
"Kesaya is highly configurable."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The installation is easy, it only took two minutes."
"NinjaOne's best feature is its monitoring."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"It just works as advertised and serves the purpose for which we got it."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The tool's most valuable feature is third-party application updates."
"The user interface is somewhat outdated."
"The deployment process could be better."
"Sometimes, the product misinterprets the functionality of a machine."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"The technical support of the solution is an area with shortcomings that needs improvement."
"There is room for improvement in the integrated mobile device management, MDM."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"The agent-based monitoring solution can be improved."
"NinjaOne's dashboard could be easier to use."
"Lacks sufficient integrations with other PSAs."
"I would like to see more scripts for PowerShell commands."
"NinjaOne's reporting module is cumbersome."
"NinjaOne's pricing and user interface needs improvement."
"The ticketing system in NinjaOne is not the best."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 30 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 15 reviews. Kaseya VSA is rated 7.8, while NinjaOne is rated 8.0. The top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, Microsoft Windows Server Update Services, Datto Remote Monitoring and Management and BigFix, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, ConnectWise Automate and BigFix. See our Kaseya VSA vs. NinjaOne report.
See our list of best Remote Monitoring and Management (RMM) vendors and best Patch Management vendors.
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