We performed a comparison between LiveAction LiveNX and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Its analytical capability is really good."
"The product has a very good graphical interface."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The intention and the idea of the filter is great."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"The product is very good. We have very few problems."
"It has versatility to correlate different traffic types and performance management statistics."
"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"This is a horrible solution and I think everything needs to be improved."
"They need to create a more simplified UI."
"The tool crashes sometimes when we try to pull reports simultaneously."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The only downside to this software is the price."
"Sometimes the solution does not register devices properly and that is a bug."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"The product is a little complicated."
"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
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LiveAction LiveNX is ranked 55th in Network Monitoring Software with 7 reviews while NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews. LiveAction LiveNX is rated 6.8, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and LiveSP, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and NetBrain. See our LiveAction LiveNX vs. NETSCOUT nGeniusONE report.
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