MetaDefender Email Security Solutions vs Trend Micro Email Security comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between MetaDefender Email Security Solutions and Trend Micro Email Security based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed MetaDefender Email Security Solutions vs. Trend Micro Email Security Report (Updated: May 2024).
772,127 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The good part is that you don't have to configure it, which is very convenient.""Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency.""Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not.""The product's scalability is good.""The technical support is good and quick to resolve issues.""The basic features are okay and I'm satisfied with the Defender.""Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."

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"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users.""The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform.""The sanitization is very good."

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"Trend Micro Email Security’s most valuable feature is spam filtering.""Trend Micro constantly releases new versions and patches based on evolving needs.""Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments.""It is mostly stable.""The technical support is good.""The most valuable features of the solution are spam protection and email continuity.""The solution's initial setup process was easy since it was deployed on the cloud.""Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."

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Cons
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration.""Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features.""There's room for improvement regarding the time frame for retrieving emails.""One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication.""It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers.""Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization.""The custom alerts have to improve a lot.""The GUI is sometimes slow to fetch the device report and could be improved."

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"Although the number of AV engines is good, it could be better.""They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward.""The DLP should be upgraded and has room for improvement."

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"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case.""In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem.""There needs to be more documentation for the product.""They need to adjust the spam filtering and make it stronger.""The send box needs improvement to match other products.""The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas.""The patch management could improve in Trend Micro Email Security.""In terms of improvement, reducing false positives would improve the system."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
  • More MetaDefender Email Security Solutions Pricing and Cost Advice →

  • "The cost is about $6,000 for 300 users for one year."
  • "The price of Trend Micro Email Security is annual. There are no additional fees."
  • "The solution is inexpensive so we recommend it to small to mid-sized businesses."
  • "Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
  • "The price of Trend Micro Email Security is more than Sophos' similar solution."
  • "Trend Micro Email Security's pricing is reasonable."
  • "The tool must improve its pricing."
  • "The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
  • More Trend Micro Email Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:We paid for a three-year agreement. The cost is kind of high. For smaller companies, it may be outside of their budget… more »
    Top Answer:They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time… more »
    Top Answer:The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration… more »
    Top Answer:The solution's configuration policy should be easier.
    Comparisons
    Also Known As
    MS Defender for Office 365
    OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    OPSWAT MetaDefender Email Security solutions are a set of industry-leading email security solutions for organizations, especially critical infrastructures. OPSWAT MetaDefender Email Security solutions introduce key capabilities to elevate organizations’ email security posture, protecting against undisclosed vulnerabilities, zero-day exploits, and malware.

    OPSWAT MetaDefender Email Security solutions leverage proprietary OSPWAT technologies such as Deep CDR, Multiscanning, and Proactive DLP to prevent advanced malware attacks and data breaches. This set of solutions includes an on-premises deployment and a cloud service.


    Key Features:

    Anti-Phishing and Anti-Spam
    Utilizing layered anti-phishing and anti-spam technologies, OPSWAT MetaDefender Email Security solutions perform real-time URL reputation checks and spear-phishing detection to prevent sophisticated attacks. Links are also redirected to MetaDefender Cloud for additional checks.

    Deep CDR
    OPSWAT’s Deep CDR technology sanitizes attachments and emails in real-time to remove malicious components. A new file with similar characteristics will then be reconstructed with only benign components. Deep CDR supports over 130 file types.

    Multiscanning
    MetaDefender Email Security solutions scan files with 20 AV engines to deliver a detection rate of over 98%, with fewer false positives.

    Proactive DLP
    The Proactive DLP technology redacts sensitive and confidential data, including personally identifiable information (PII), in emails, preventing data breaches and helping comply with industry standards. Proactive DLP supports over 40 file types.


    Benefits:

    Protection against Advanced Phishing Attacks
    Protect users from social engineering attacks, thus ensuring IT can raely less on user awareness. 

    Removal of Malicious Content
    Protect business productivity files by removing document-based threats from attachments.

    Zero-Day Exploit Prevention
    Effectively eliminate zero-day targeted attacks by relying on prevention rather than detection.

    Compliance with Industry Standards
    Proactively identify and redact PII and sensitive data to prevent accidental leakage.

    Protection Against Threats Hidden in Encrypted Files
    Decrypt all password-protected files with user engagement.

    Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

    This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

    Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

    With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Information Not Available
    MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
    Top Industries
    REVIEWERS
    Manufacturing Company17%
    Computer Software Company17%
    Comms Service Provider13%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Retailer14%
    Financial Services Firm13%
    Government11%
    Computer Software Company10%
    REVIEWERS
    Computer Software Company21%
    Financial Services Firm21%
    Manufacturing Company21%
    Consumer Goods Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider10%
    Financial Services Firm9%
    Government6%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise15%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    REVIEWERS
    Small Business76%
    Midsize Enterprise8%
    Large Enterprise16%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise21%
    Large Enterprise52%
    Buyer's Guide
    MetaDefender Email Security Solutions vs. Trend Micro Email Security
    May 2024
    Find out what your peers are saying about MetaDefender Email Security Solutions vs. Trend Micro Email Security and other solutions. Updated: May 2024.
    772,127 professionals have used our research since 2012.

    MetaDefender Email Security Solutions is ranked 24th in Email Security with 3 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. MetaDefender Email Security Solutions is rated 8.4, while Trend Micro Email Security is rated 8.0. The top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway. See our MetaDefender Email Security Solutions vs. Trend Micro Email Security report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.