Microsoft Azure vs Salesforce Platform comparison

Cancel
You must select at least 2 products to compare!
Microsoft Logo
33,991 views|26,950 comparisons
95% willing to recommend
Salesforce Logo
4,596 views|4,156 comparisons
88% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Mar 30, 2022

We performed a comparison between Microsoft Azure vs. Salesforce Platform based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of Microsoft Azure are divided over how simple it is to deploy. There are users who note that deployment was simple specifically because they already had a background in Azure. Others feel that it is straightforward and easy to deploy without qualification. Some users feel that it is complicated to deploy. Many users of the Salesforce Platform feel that the deployment process is pretty simple.
  • Features: Users of Microsoft Azure find it to be reliable and point out that it has many valuable features, including its centralized management dashboard and its automation capabilities. However, they feel it could be more flexible.

    Users of Salesforce Platform find it to be stable and point out that it has many other valuable features, including the ease with which one can customize it to meet their needs and its ability to track a user’s workloads. However, there are users who feel that its ability to integrate with other products could be improved.
  • Pricing: Users of both solutions are divided over how affordable they find it to be. Users of both products feel that the pricing of these solutions can be improved.
  • Service and Support: Users of both solutions are divided over how effective they find the technical support to be. There are also users who note that the documentation that both of these solutions provide could be improved.

Comparison of Results: Based on the parameters we compared, Salesforce Platform seems to be a superior solution. All other things being more or less equal, our reviewers found Microsoft Azure to be more difficult to deploy and far less flexible than Salesforce Platform.

To learn more, read our detailed Microsoft Azure vs. Salesforce Platform Report (Updated: May 2024).
770,616 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of the solution are for management, such as dashboards.""The technical support has been excellent.""The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage. I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud.""We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur.""It's a cloud service, so it's always up to date.""One of the most valuable features of Microsoft Azure is the compatibility with all of our Windows applications and other Microsoft technologies""We've got multiple tools on Azure, which is a very good feature of Azure. Our Palo Alto firewall and other things are hosted in Azure. We're using Sentinel as well, which is a security tool that is being used by our SOC teams. I've also used AWS, and I find Azure to be more Windows-driven. Although Azure is newer as compared to AWS, it is growing fast. Microsoft is working towards the betterment of Azure.""The cycle development time is pretty fast, and there's very good coupling within the whole set of Microsoft tools, from database to the ETL engine, ingestion through Azure Data Factory, then modeling Synapse Analytics, and reporting through Power BI."

More Microsoft Azure Pros →

"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need.""The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well.""I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light.""The reporting capabilities are pretty user-friendly.""The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities.""It works beautifully. I haven't had any errors.""I love the report building that is available.""The process and the workflows are amazing."

More Salesforce Platform Pros →

Cons
"Pricing is one area where Azure has room for improvement. There should be some due consideration. Azure has solved some issues with pricing from the development team's standpoint, but it is still quite costly. They should also offer a trial period for the individual platform solutions. I think that would be pretty handy for the developers.""The security of the solution could always be much better.""Azure does not handle scalability as well as its competitors. Sometimes a 10 percent increase in a server with 20 percent of CPU usage pushes the server up to 100 percent load, and you start having performance issues.""The solution’s learning curve could be improved.""In a month, there is a plan to increase pricing, which is something we are not looking forward to.""The microservices and analytics of Azure are good areas that could be improved.""The permissions and controls in the product are not easy to use.""Ease of use could be improved."

More Microsoft Azure Cons →

"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in.""An improved UX may be helpful in the solution's next release.""It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective.""Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave.""The reporting needs improvement and the dashboard could have more components added.""If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out.""UI needs to be more intuitive and user friendly.""The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."

More Salesforce Platform Cons →

Pricing and Cost Advice
  • "Related to pricing and licensing, you have to be careful how you operate with the concept."
  • "Be careful with Azure Cool storage accounts; if you are dealing with high object counts, then it can be more economical to use Hot storage because of the high storage access costs associated with Cool."
  • "Make use of Azure pricing calculator and you will find out that Azure Is still more reasonable that the competition and do your research, when unclear speak with your MS support."
  • "It’s necessary to use third party products or to use good self-management economic tools"
  • "Keep to PaaS to gain the optimal benefits from an OPEX finance and resource perspective."
  • "Several thousand dollars and counting, we haven't needed to upgrade on premises hardware (In fact we eliminated all of the old on-premises hardware and run 100% on Azure) or pay for it's maintenance, power etc."
  • "If you are not aware of costs, pricing, etc., you can end up with a hefty bill. However, I found that the Azure price calculator is a valuable tool to use before starting to deploy VMs in Azure. This tool will give you an overview of the costs you should expect on a monthly, quarterly or yearly basis."
  • "Pricing is very difficult to guesstimate. With so many a la carte options and individual pricing it can be a hassle to understand."
  • More Microsoft Azure Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.
    770,616 professionals have used our research since 2012.
    Comparison Review
    Anonymous User
    Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for alluring IT customers. This article give brief history of these cloud hosting service providers and compares the cloud services provided by them. -- Amazon Web Services -- It's hard to find someone who doesn't agree that Amazon Web Services is the market leader in IaaS cloud computing. The company has one of the widest breadths of cloud services - including compute, storage, networking, databases, load balancers, applications and application development platforms all delivered as a cloud service. Amazon has dropped its prices 21 times since it debuted its cloud six years ago and fairly consistently fills whatever gaps it has in the size of virtual machine instances on its platform - the company recently rolled out new high-memory instances, for example. There are some cautions for Amazon though. Namely, its cloud has experienced three major outages in two years. One analyst, Jillian Mirandi of Technology Business Researcher, has suggested that continued outages could eventually start hindering businesses' willingness to invest in Amazon infrastructure. That sentiment gets to a larger point about AWS though - the service seems to be popular in the startup community, providing the IT… Read more →
    Questions from the Community
    Top Answer:IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity… more »
    Top Answer:One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with both… more »
    Top Answer:I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    1st
    out of 37 in PaaS Clouds
    Views
    33,991
    Comparisons
    26,950
    Reviews
    40
    Average Words per Review
    543
    Rating
    8.4
    8th
    out of 37 in PaaS Clouds
    Views
    4,596
    Comparisons
    4,156
    Reviews
    27
    Average Words per Review
    425
    Rating
    8.1
    Comparisons
    Also Known As
    Windows Azure, Azure, MS Azure
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    Windows Azure is Microsoft's cloud platform, where developers can create, deploy, and maintain their apps. This cloud application platform allows developers to concentrate on the actual applications, while it takes care of all the elements behind the apps.

    Windows Azure works across multiple frameworks and languages. It is fully scalable, localized in that it is hosted globally in many datacenters, and has widespread capabilities with elements of application development, deployment, and management.

    Azure is comprised of several different service modules, including Infrastructure; Web; Mobile; Dev & Test; Big Data; Media;Storage, Backup & Recovery; and Identity & Access Management.

    Microsoft Azure works as a:

    1. Platform as a service (PaaS)
    2. Software as a service (SaaS)
    3. Infrastructure as a service (IaaS)

    Microsoft Azure is available:

    • On-premises
    • Hybrid
    • Multi-cloud
    • At the edge

    Compared to its competitors, Microsoft Azure:

    • Has more affordable features
    • Has easier migration for organizations already using other Microsoft tools
    • Has several educational resources available
    • Provides robust support
    • Is ideal for small and large businesses

    Microsoft Azure Features:

    • Scalability
    • Stability
    • Flexibility
    • Azure Site Recovery
    • Active Directory
    • Monitoring features
    • Cloud-based
    • Automated tasks
    • Change capability cadence
    • Showback capabilities
    • Information protection
    • Azure Data Lake
    • Excellent portal
    • Intuitive user interface
    • Remote desktop
    • Fast provisioning
    • Data security
    • Data resiliency
    • Speed of service
    • Integrated delivery pipeline
    • Disaster recovery
    • Robust templates
    • Flexible coding languages
    • Virtual systems testing

    Benefits of Microsoft Azure:

    • Infrastructure as a Service (IaaS): Because Microsoft Azure is an IaaS, organizations can deploy as well as manage applications easily and quickly. Azure also provides you with the ability to customize the cloud software to meet your specific business needs.
    • Seamless integration: Microsoft Azure is built to seamlessly integrate with existing IT departments via hybrid databases, secure private connections, and storage solutions.
    • Cost-effective: Because Azure can harmoniously exist in your business environment with your data center, it is a very cost-effective solution.
    • Analytics support: Azure is designed with built-in support that is used to analyze data and provide key insights. Azure offers Cortana Analytics, Stream Analytics, Machine Learning, and SQL services.
    • Unique storage system: Compared to other cloud services, Microsoft Azure has more data centers and delivery points, which helps create an optimal user experience and also helps deliver content faster. In addition, Microsoft Azure makes it possible for organizations to exchange content across several virtual machines.
    • Enhanced flexibility: Azure provides extreme flexibility by allowing you to choose any level of functionality you require. It also supports many of the same technologies IT teams and developers usually depend on, making it easier for them to manage.
    • Easy implementation: Microsoft Azure is easy and quick to deploy. If necessary, you can change web apps to Azure with almost zero downtime.

    Reviews from Real Users:

    "It is a flexible solution that is straightforward to use," says the principal consultant at a computer software company.

    OmarJ., future datacenter consultant: Microsoft Azure Cloud at a tech company, adds that "The user interface is very nice and makes everything easy to use."

    You can build an environment in minutes. It's very good in terms of being an infrastructure as a service, and I found that really fascinating,” says an information technology consultant at a computer software company.

    "I think Azure's level of automation to achieve efficiency or agility is valuable. I also like the change capability cadence, the showback capabilities, and understanding what our costs are," says an enterprise architect at an energy/utilities company.

    Marco C., Ing. at Wolters Kluwer, says "The valuable features of Microsoft Azure are that it is cloud-based and has good storage. The storage is completely managed by Azure. We do not need to do any patching of security because it is handled by Azure which is a benefit. The solution is fully compatible with the Microsoft technology stack and is very scalable."

    "The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often," says the owner of a media company.



    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
    ADP
    Top Industries
    REVIEWERS
    Computer Software Company22%
    Financial Services Firm13%
    Comms Service Provider9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization36%
    Computer Software Company9%
    Financial Services Firm9%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company32%
    Comms Service Provider9%
    Financial Services Firm7%
    Healthcare Company5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business41%
    Midsize Enterprise15%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise41%
    Large Enterprise46%
    REVIEWERS
    Small Business36%
    Midsize Enterprise28%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Microsoft Azure vs. Salesforce Platform
    May 2024
    Find out what your peers are saying about Microsoft Azure vs. Salesforce Platform and other solutions. Updated: May 2024.
    770,616 professionals have used our research since 2012.

    Microsoft Azure is ranked 1st in PaaS Clouds with 299 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Microsoft Azure is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Microsoft Azure is most compared with Google Firebase, Amazon AWS, Oracle Cloud Infrastructure (OCI), Pivotal Cloud Foundry and Linode, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Appian, ServiceNow and Amazon AWS. See our Microsoft Azure vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.