Microsoft Exchange Online Protection (EOP) vs Trend Micro InterScan Messaging Security comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Number of Reviews
41
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (9th)
Microsoft Exchange Online P...
Ranking in Email Security
3rd
Average Rating
8.2
Number of Reviews
34
Ranking in other categories
Anti-Malware Tools (11th)
Trend Micro InterScan Messa...
Ranking in Email Security
31st
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
Secure Email Gateway (SEG) (15th)
 

Market share comparison

As of June 2024, in the Email Security category, the market share of Microsoft Defender for Office 365 is 13.2% and it decreased by 33.9% compared to the previous year. The market share of Microsoft Exchange Online Protection (EOP) is 7.4% and it decreased by 43.6% compared to the previous year. The market share of Trend Micro InterScan Messaging Security is 0.6% and it decreased by 31.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
Unique Categories:
Advanced Threat Protection (ATP)
12.3%
Microsoft Security Suite
1.5%
Anti-Malware Tools
5.6%
 

Featured Reviews

JS
Nov 27, 2023
Protects confidential and sensitive information
We use Microsoft Defender for Office 365 for our external developers.  The tool offers the best experience to meet international contractors.  Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN…
Nov 22, 2022
Offers valuable alert features
In my experience, everyone is using Azure or solutions from Microsoft. Word, Excel, and Outlook are present for a majority of companies. There is very little on the Google platform for email. The solution's discussion is more about budget and whether you are going to choose the on-premises or the cloud version. Microsoft is huge and a top-three vendor that really only competes with AWS and maybe Oracle. Certain features like scalability really are not relevant because the company's reputation is more than enough. Age in the market and investments in security are more important. You can rest assured that Microsoft has a particular team dedicated to each feature or issue. They are always improving and always delivering. Certain features of the solution will be valuable based on your role. For example, I am part of the security team so threat management is interesting to me. An an engineer or email team might be more interested in policies, configuration, or the administrative exchange. Nothing is perfect but the solution is very good. When you don't have opponents, it is easier to achieve a good rating. I rate the solution a nine out of ten.
MB
Nov 3, 2023
Has good technical support services but could have flexible pricing
We use the product for anti-spam and internet security features The product's pricing could be more flexible. We have been using Trend Micro InterScan Messaging Security for seven years. I rate the product’s stability an eight out of ten. We have around 5,000 Trend Micro InterScan Messaging…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The product is not resource-intensive."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Defender helps us prioritize threats across our organization."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The product's scalability is good."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"It has a really nice web-based administration console."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"You can use the product to create special accounts."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The pre-set policies and configuration analyzer are the most valuable features."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
 

Cons

"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"We need a separate license and we don't know how to get the license that is required."
"The XDR dashboard has room for improvement."
"You should be able to deploy Defender for every subscription without the need to add servers."
"There is room for improvement with the UI."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The reporting needs a little bit of improvement."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The solution lacks to elaborate on its spam policies."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The product's pricing could be more flexible."
"The solution's pricing could be improved."
 

Pricing and Cost Advice

"The pricing has become expensive."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"The product is very expensive."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"The product is expensive."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"The solution is expensive but is backed by Microsoft's reputation."
"It's a high price."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"Online Protection is fairly expensive."
"The solution is priced high and could be less expensive compared to other solutions."
"Apart from the license fee for the solution, there are no additional costs."
"The solution should reduce the cost."
"I rate Trend Micro InterScan Messaging Security’s pricing a seven out of ten."
"Trend Micro is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
Computer Software Company
16%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
21%
Financial Services Firm
14%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What needs improvement with Microsoft Defender for Office 365?
The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no graph...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not ...
 

Also Known As

MS Defender for Office 365
Microsoft EOP, MS Exchange Online Protection
InterScan Messaging Security
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
Copa Airlines, Air21, BookMyShow, Bulgarian American Credit Bank, Canadian Museum of History, CIBIL, Community National Bank, Dar Al-Handasah
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro InterScan Messaging Security and other solutions. Updated: May 2024.
787,104 professionals have used our research since 2012.