We performed a comparison between Microsoft Exchange Online and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exchange Online is a straightforward cloud-based application. It's easy to connect and the interface is user friendly."
"The data prevention and protection feature is good."
"Microsoft Exchange Online is a very stable solution."
"The most valuable features of Microsoft Exchange Online are spam filtering, 50 GB of email storage, good integration with Outlook, and ease of management."
"The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems."
"Exchange Online is consistent. It's easy to deploy and scale out to all of our organizations."
"The solution generally works well. We can send and receive emails just fine."
"The most valuable feature of Microsoft Exchange Online is if you have people that are geographically distributed from each other is good. For example, if you have people in the United States, Europe, Africa, Asia, and Australia, having an online solution works best because then you can reach the scale of the data centers that are available by Microsoft. Additionally, if you're only going to have two to three people using the solution the cost is a lot less than having an onsite server and licensing. It is highly beneficial in these areas."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"Zimbra Collaboration's sharing features are most valuable."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The web interface is powerful and easy to use."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization."
"The configuration is simple."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The deployment is complex and has room for improvement."
"The solution’s API integrations could be improved."
"Microsoft Exchange Online should have a faster search feature."
"We'd like to see more integration with other platforms."
"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
"The solution’s pricing could be better."
"For example, recently there were some spam incidents that Microsoft does not currently mitigate because they have another paid solution to do so. It would be nice to integrate the security and the anti-spam (i.e. the fake links, etc.) along with the Exchange Online default."
"There is room for improvement in terms of optimization."
"Zimbra Collaboration's video conferencing could be improved."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"We have had an issue with security."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"I would like to see a Microsoft schedule function added."
"The antispam and antivirus features are hard to understand on mobile devices."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. Microsoft Exchange Online is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Google Workspace and HCL Domino. See our Microsoft Exchange Online vs. Zimbra Collaboration report.
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