We performed a comparison between Microsoft Windows Server Update Services and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Windows Server Update Services is an easy-to-use and stable solution."
"The interface is easy to use."
"The product provides a valuable Single Sign-On (SSO) integration feature within our IES environment, particularly with the IT directory and server systems."
"Microsoft Windows Server Update Services is highly stable. It is one of the most stable solutions from Microsoft."
"The solution performs well."
"Setup is very simple and straightforward."
"Instead of leaving each server to download their own updates, with WSUS you have a centralized management tool for all the updates alongside a log for all the servers. By creating and deploying a WSUS server that will download the updates from the internet and dispatch them to the other servers, you can have control over the entire deployment process."
"We can easily download particular patches, and we can apply them on a group basis and policy basis."
"The most important aspect of this tool is the security it provides our company."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The tool's most valuable feature is third-party application updates."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"Good at managing updates and for remote support."
"Could be improved with additional features such as an update alarm."
"In the next release, I would like to see additional tools added to fix the engine issues on the client's side."
"The reporting is not as practical as I would like it to be."
"The ability to have more fine control within this solution is very important. It is not available for the solution in its current state."
"The only complex part was the solution’s tricky setup phase."
"More integration with different platforms would be an improvement."
"Having the ability to group updates by the operating systems would be very helpful."
"They could reduce the platform's prices."
"NinjaOne's dashboard could be easier to use."
"I want NinjaOne to improve the reports."
"The graphical user interface could be improved."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"I would like to see more scripts for PowerShell commands."
"The NinjaOne distribution server is highly dependent on an active directory."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"Lacks sufficient integrations with other PSAs."
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Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 39 reviews while NinjaOne is ranked 5th in Patch Management with 15 reviews. Microsoft Windows Server Update Services is rated 8.0, while NinjaOne is rated 8.0. The top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Quest KACE Systems Management, Microsoft Configuration Manager and ManageEngine Patch Connect Plus, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate. See our Microsoft Windows Server Update Services vs. NinjaOne report.
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