We performed a comparison between Moogsoft and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The Event Management feature is quite valuable."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Moogsoft is easily deployable and ready to use."
"I like the prediction features."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"The AI component allows you to check previous cases and diagnose problems easily."
"The product currently seems to be a few steps ahead of the competition."
"On the cloud, we are pushing through less than half a petabyte of data. So far, it has been fairly stable because it runs on all the underlying AWS infrastructures."
"We can present to our management in real time the security of the batch management for the PCs, security regarding the network equipment. We're currently working in the Azure Cloud project, so we can send any logs from the cloud to Splunk. We can monitor them and we can present to the managers and customers. It's a very good solution for reporting. We use Splunk for reporting and monitoring of any solution in the company."
"The technical support has been very good. They are very responsive and have been helpful."
"It scales better in the cloud than on-premise."
"Speeds up root cause analysis and can help identify issues that your organization never realized were occurring."
"I have found the installation can be of medium difficulty to very complex depending on the use case."
"We have found all the features useful. However, the dashboarding and logging have been very helpful. Additionally, the log analysis does a great job."
"I haven't had the chance to properly sink my teeth into Enterprise Security but so far I like that they added the MITRE ATT&CK features."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"The documentation and flexibility for generic integration could be improved."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"Splunk needs to be able to hold more days of data. At the moment it only holds three months of data."
"If it could be made available as a service, this would be much better than as a product."
"I would like additional features in different programming models with the support for writing queries in SQL or other languages, such as C#, Java, or some other type of query definitions."
"Enterprise security: Splunk must work on clarifying the solution to customers and explain how to gain more from it."
"The price of the solution could be cheaper."
"The solution should also have more advanced capabilities in comparison with QRadar, which offers Watson."
"Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market."
"Sometimes the communication with support happens with multiple staff. They should reduce the time to resolution."
Moogsoft is ranked 6th in IT Operations Analytics with 11 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 245 reviews. Moogsoft is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dynatrace and ScienceLogic, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our Moogsoft vs. Splunk Enterprise Security report.
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