We performed a comparison between Morpheus and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for me was cost optimization."
"It supports many features, and it also supports some of the automation that Cloudify supports. So, in addition to just giving you basic platform management—such as the ability to deploy virtual machines and have multitenancy to log in and perform all of your basic platform management tasks—it also supports automation. You can, for example, spin up three virtual machines, and you can have each virtual machine configure each other. You can do service chaining with it. You can run scripts in Dash and Python, or you can use tools like Ansible, Puppet, or Chef. All of this is just built into the tool. It is a very powerful tool."
"Provides a good automation platform."
"The user interface of the application is exceptional."
"The most valuable feature of Morpheus is its strong integration with vSphere Cloud."
"Morpheus is an intuitive solution that is very easy to use."
"The most beneficial features for us were the API integrations with various cloud vendors like Nutanix, VMware, AWS, Azure, and GCP. It saved us the effort of doing that work ourselves."
"Morpheus provides a very easy and one-click solution to scaling up and down."
"Has service mapping, impact management, metric intelligence and health of analytics."
"You can improve integrations of the operation with the solution."
"It is easy to use and simple to learn."
"I am impressed with the tool's ability to track information in an easy way."
"The scalability of ServiceNow is good."
"It helps streamline management and processes."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"ITOM communicates information about incidents and maintains them. It handles tickets change, manages service networks, and reduces IT service downtime for the organization."
"We've been facing some challenges with Morpheus due to its design for public cloud usage."
"Morpheus is working hard on creating an integration framework due for release in Q2 2021 which will allow clients to create their own interfaces and integrations into any 3rd party product that has a full-function API. Morpheus is also heavily focussed on enhancing the container management side to compete head-to-head with Openshift and CloudForms in Q3 2021."
"The service is limited and somewhat lacking."
"I faced a few problems while deploying."
"The product has become overly complex. The biggest problem is that we find a bug, they fix the bug, but then another one pops up. We can never really deliver on the vision we had using Morpheus."
"We had to put in much effort ourselves since Morpheus's support wasn't always available to help us."
"The solution's pricing and customization need to improve."
"There is room for enhancement in integrating Morpheus with other solutions."
"ServiceNow IT Operations Management could be improved by providing more user customization options."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"The service discovery tool should include HR automations that automatically remove an employee who is leaving."
"It should have better integrations with other solutions."
"There is room for improvement in the stability of ServiceNow."
"I advise others not to customize a lot while using the solution."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
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Morpheus is ranked 8th in Cloud Management with 9 reviews while ServiceNow IT Operations Management is ranked 10th in Cloud Management with 35 reviews. Morpheus is rated 7.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Morpheus writes "An intuitive solution that can be used for blueprints, automation, and self-service". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Morpheus is most compared with VMware Aria Automation, Nutanix Cloud Manager (NCM), CloudBolt, vCloud Director and Red Hat CloudForms, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and SCOM. See our Morpheus vs. ServiceNow IT Operations Management report.
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