We compared Nagios XI and PRTG Network Monitor across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. PRTG Network Monitor customers like its user-centric approach, straightforward reporting, and customizability.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. PRTG Network Monitor could improve its performance and resource efficiency. Other pain points include usability and cross-platform compatibility.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. PRTG Network Monitor received mixed reviews for its customer service. Some users commended the support team’s prompt service, while others reported slow response times and noted the lack of remote session support.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. PRTG Network Monitor’s setup isn’t considered to be overly complex. Deployment times may vary depending on the environment's complexity and device count.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. PRTG Network Monitor is deemed reasonably priced and cheaper than its competitors.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Users said that PRTG Network Monitor has proven to save time and money through automation and proactive support.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. PRTG Network Monitor is regarded as a simple, user-friendly, and cost-effective solution, but users would like to see improvements in performance, documentation, integration, and technical support.
"We can manage the entire system across the network and troubleshoot the pain points."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"Nagios XI is a simple monitoring tool with performance management."
"Nagios XI helped me to draw the network and check for system failures."
"The most valuable feature is the monitoring of processes."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"The dashboard allows you to see what's going on in the overall system."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"PRTG has improved our visibility and response time to issues related to remote sites."
"The product is easy to use and the web interface is fantastic."
"The most valuable feature is the notifications. As long as you spend time and think about what and when you want to be notified, it's always accurate. It is always there. I find things out before my Internet provider."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"It helps the entire organization become digitally enabled."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"The tool is integrated with our email for the alerts."
"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."
"The Wi-Fi side needs improvement."
"It can be quite difficult to know which drivers and agents to use when setting up."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"Technical support is an area that needs improvement. It is not available 24/7."
"The interface could be more user-friendly."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"The technical support service should be improved."
"This product can be improved by updating the net flow interface. The one that is in place works – I can get all the information I need from it – but it is a little bit clunky."
"The product could be improved by being cross-platform friendly."
"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."
"I've encountered a challenge in my functions, particularly in adding and printing."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while PRTG Network Monitor is ranked 7th in Cloud Monitoring Software with 96 reviews. Nagios XI is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Nagios XI is most compared with Nagios Core, Zabbix, Wireshark, Icinga and SCOM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, ManageEngine OpManager and Fortinet FortiSIEM. See our Nagios XI vs. PRTG Network Monitor report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I have been given a project at work to compare PRTG and observer , is the any one with that kind of information , I need to prepare the document in a weeks time for system users . can you please assist if you have any kind of information .
thanks
Hi,
I've no experience with PRTG, but you can find that on their site:
www.paessler.com
I used to practice some time ago Nagios, on Linux boxes with web Logic, and
it adapted well to our needs.
I'm no longer experimenting with supervision tools as i switched to backup and
storage.
Regards
E.Boutang
PRTG is a network monitoring tool that uses SNMP protocol. You can configure weblogic server to use SNMP protocol to communicate with PRTG using agents.
The same thing for Oracle ESB, by enabling SNMP traps in the Oracle Servcie bus.
I think your business requirement as well as budget, will determine which
monitoring tool you can use.
I think all network monitoring tools, using SNMP traps, can do the job. Any SW or applications can build an SNMP traps to communicate with the monitoring tool.
You can consult Oracle's manuals for more details.
I hope this will be helpful.
All the best,
Ashraf Galal