We performed a comparison between NETSCOUT InfiniStreamNG and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It is very rock solid. We hardly have any hardware issues."
"It's an easy product to set up."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"We don't use the single pane of glass view, even though we own it."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"I'd like them to make the product more user-friendly."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"I would like to see an improved level of stitching between IPs."
"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."
"Initial setup was complex."
"here is a big issue with the special way they use InfiniStream to store data."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
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NETSCOUT InfiniStreamNG is ranked 63rd in Network Monitoring Software with 13 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. NETSCOUT InfiniStreamNG is rated 8.4, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of NETSCOUT InfiniStreamNG writes "Once you know how to use the product, it's easy and simple ". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". NETSCOUT InfiniStreamNG is most compared with Cisco Secure Network Analytics, NETSCOUT vSTREAM and cPacket cClear, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our NETSCOUT InfiniStreamNG vs. NETSCOUT nGeniusONE report.
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