We performed a comparison between Palo Alto Networks Cortez XSOAR and Splunk Phantom based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions come across as reliable and powerful products. Cortex does slightly better in the Pricing category, however.
"The analytic rule is the most valuable feature."
"The Identity Behavior tab furnishes us with the entire history linked to each IP or domain that has either accessed or attempted to access our system."
"It's pretty powerful and its performance is pretty good."
"Sentinel uses Azure Logic Apps for automation, which is really powerful. This allows us to easily automate responses to incidents."
"Microsoft Sentinel provides the capability to integrate different log sources. On top of having several data connectors in place, you can also do integration with a threat intelligence platform to enhance and enrich the data that's available. You can collect as many logs and build all the use cases."
"We have no complaints about the features or functionality."
"The UI-based analytics are excellent."
"Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"Palo Alto is easy to use."
"It was useful as a ticketing tool."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The solution is very reliable."
"It is a scalable solution."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"It is quite scalable. I would rate it a ten out of ten."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"It helps increase efficiency and productivity."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"The product’s integration with other Splunk products is valuable."
"The customizable playbook is the most valuable aspect of the solution."
"My understanding is the initial setup isn't too hard."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"The most valuable feature of Splunk SOAR that stands out is it has a great SOAR. The automation and orchestration module is highly mature. A lot of use cases are on user entity and behavioral analytics (UEBA), which is artificial intelligence and machine learning-based (AIML)."
"We'd like to see more connectors."
"If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have."
"Documentation is the main thing that could be improved. In terms of product usage, the documentation is pretty good, but I'd like a lot more documentation on Kusto Query Language."
"The on-prem log sources still require a lot of development."
"The data connectors for third-party tools could be improved, as some aren't available in Sentinel. They need to be available in the data connector panel."
"I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"They're giving us the queries so we can plug them right into Sentinel. They need to have a streamlined process for updating them in the tool and knowing when things are updated and knowing when there are new detections available from Microsoft."
"XSOAR could have more integration options."
"The solution is complicated to learn."
"They should provide integration with machine learning platforms."
"The formats are not compatible, are readily not available, and are not readable."
"Palo Alto needs to develop more AI-centric products."
"The price of the solution could be improved."
"There is room for improvement in support. The response time could be faster."
"We need a little hands-on experience to install the solution."
"The pricing could be a bit more reasonable. It would be great if it were feasible for smaller organizations."
"And most of the challenges that I have faced with the solution can be found in the documentation itself."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."
"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."
"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."
"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."
More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →
Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 33 reviews. Palo Alto Networks Cortex XSOAR is rated 8.4, while Splunk SOAR is rated 8.0. The top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Fortinet FortiSOAR, Swimlane, ServiceNow Security Operations and IBM Resilient, whereas Splunk SOAR is most compared with Cortex XSIAM, ServiceNow Security Operations, Torq, Swimlane and Siemplify. See our Palo Alto Networks Cortex XSOAR vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I would recommend CyberSponse. There is a reason why CyberSponse have been awarded Government and Military contracts over all the competition! Commerical customers need the same power and capability, why settle for anything less!