We performed a comparison between Pandora FMS and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The network monitoring and configuration within this solution is very good."
"The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."
"What I value most about Pandora FMS is the simplicity of working with it."
"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
"Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."
"It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen."
"The administration of the console is very easy. I like that Pandora FMS is interactive and easy to manage."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"I like the solution due to the fact that it's scalable."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The scalability of ServiceNow is good."
"It is easy to use and simple to learn."
"ServiceNow IT Operations Management is a stable product."
"Has service mapping, impact management, metric intelligence and health of analytics."
"It's easy to set up."
"An update to the Android app would be appreciated."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
"I would like to have a dashboard with all assets displayed, with a quick hover-over status."
"It would be helpful to include the generation of reports for times that the network was out of service."
"This solution requires proper training to get 100% out of it."
"The product lacks APIs for integration with other systems."
"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."
"We would like to see improvement in the mainframe integration that this solution is capable of."
"The security policies could be increased."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"The setup and deployment could be simplified, and the pricing could improve."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"The out-of-the-box reporting feature is not as user friendly as other tools."
"The tool can be improved by including more detailed information to assist new users."
"The pricing is high."
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Pandora FMS is ranked 25th in IT Infrastructure Monitoring with 22 reviews while ServiceNow IT Operations Management is ranked 8th in IT Infrastructure Monitoring with 35 reviews. Pandora FMS is rated 9.2, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Pandora FMS is most compared with Zabbix, Wazuh, PRTG Network Monitor, Nagios XI and SolarWinds NPM, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Pandora FMS vs. ServiceNow IT Operations Management report.
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