We performed a comparison between Ping Identity Platform and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It provides ease of connecting all our devices."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"We use the product to run different reports."
"It is a scalable solution...It is a stable solution."
"It is reliable."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"Symantec Siteminder Is both scalable and stable."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"The solution is easy to use for our managers."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The solution should allow for better integration with other platforms and the UBT."
"In the beginning, the initial setup was very complex."
"The product is not customizable."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The support could be faster."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"I'd like to see a rework of the user directory configuration."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
Ping Identity Platform is ranked 4th in Single Sign-On (SSO) with 19 reviews while Symantec Siteminder is ranked 13th in Single Sign-On (SSO) with 69 reviews. Ping Identity Platform is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Ping Identity Platform is most compared with Microsoft Entra ID, ForgeRock, Microsoft Active Directory, SailPoint Identity Security Cloud and RSA SecurID, whereas Symantec Siteminder is most compared with ForgeRock, Okta Workforce Identity, Microsoft Entra ID, Auth0 and Red Hat Single Sign On. See our Ping Identity Platform vs. Symantec Siteminder report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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