Prisma Cloud is highlighted for its cost-effectiveness, security capabilities, and comprehensive features. Snyk is praised for its vulnerability detection capabilities. Both solutions could improve their user interface, Prisma Cloud users shared that documentation needs improvement, while Snyk could enhance its integration capabilities. The customer service for both products is highly rated.
The summary above is based on 150 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Snyk users. To access the review's full transcripts, download our report.
"We like the platform and its response time. We also like that its console is user-friendly as well as modern and sleek."
"The mean time to detect has been reduced."
"All the features we use are equal and get the job done."
"We really appreciate the Slack integration. When we have an incident, we get an instant notification. We also use Joe Sandbox, which Singularity can integrate with, so we can verify if a threat is legitimate."
"The most valuable feature is the ability to gain deep visibility into the workloads inside containers."
"It's helped free up staff time so that they can work on other projects."
"It's positively affected the communication between cloud security, application developers, and AppSec teams."
"Atlas security graph is pretty cool. It maps out relationships between components on AWS, like load balancers and servers. This helps visualize potential attack paths and even suggests attack paths a malicious actor might take."
"The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example, let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else."
"Cloud security posture management is the preferred feature among other vendors."
"You can also integrate with Amazon Managed Services. You can also get a snapshot in time, whether that's over a 24-hour period, seven days, or a month, to determine what the estate might look like at a certain point in time and generate reports from that for vulnerability management forums."
"Configuration monitoring and alerting is the most valuable feature; it happens at the cloud's speed, allowing our development team to respond quickly. If a configuration goes against our security best practices, we're alerted promptly and can act to resolve the issue. As cloud security staff, we're not staring at the cloud all the time, and we want to let the developers do their jobs so that our company is protected and work is proceeding within our security controls."
"The most valuable features are the alerts and auto-remediation because it allows us a lot of flexibility to customize and do things the Palo Alto team never intended. We faced some challenges with certificates because we also have next-gen firewalls. We would like to equip all the traffic because there have been many cases in which the developers have done things by mistake. Deploying certificates on virtual machines can be complex in a development environment, but we managed to do that with Prisma Cloud."
"The most valuable feature is its cloud security posture management."
"Prisma Cloud helped us with compliance. Most of my deployments have been greenfield, so I don't have a benchmark to compare how the security posture has improved. I've always used this from day zero of the configuration. However, I can say that the compliance checks for PCI, DSS, HIPAA, etc., made my life simpler. I don't need to look at each of these standards and compare the rules I have in place."
"The most valuable features are vulnerability monitoring, serverless access, container runtime features, and Defender."
"Snyk categorizes the level of vulnerability into high, medium, and low, which helps organizations prioritize which issues to tackle first."
"I think all the standard features are quite useful when it comes to software component scanning, but I also like the new features they're coming out with, such as container scanning, secrets scanning, and static analysis with SAST."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"Snyk is a good and scalable tool."
"We use Snyk to check vulnerabilities and rectify potential leaks in GitHub."
"The product's most valuable features are an open-source platform, remote functionality, and good pricing."
"The advantage of Snyk is that Snyk automatically creates a pull request for all the findings that match or are classified according to the policy that we create. So, once we review the PR within Snyk and we approve the PR, Snyk auto-fixes the issue, which is quite interesting and which isn't there in any other product out there. So, Snyk is a step ahead in this particular area."
"The solution's Open Source feature gives us notifications and suggestions regarding how to address vulnerabilities."
"Whenever I view the processes and the process aspect, it takes a long time to load."
"PingSafe's current documentation could be improved to better assist customers during the cluster onboarding process."
"In addition to our telecom and Slack channels, it would be helpful to receive Cloud Native Security security notifications in Microsoft Teams."
"The integration with Oracle has room for improvement."
"PingSafe takes four to five hours to detect and highlight an issue, and that time should be reduced."
"One of our use cases was setting up a firewall for our endpoints, specifically for our remote users... We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to."
"There is a bit of a learning curve for new users."
"PingSafe can be improved by developing a comprehensive set of features that allow for automated workflows."
"Some of the usability within the Compute functionality needs improvement. I think when Palo Alto added on the Twistlock functionality, they added a Compute tab on the left side of the navigation. Some of the navigation is just a little dense. There is a lot of navigation where there is a tab and dropdowns. So, just improving some of the navigation where there is just a very dense amount of buttons and drop-down menus, that is probably the only thing, which comes from having a lot of features. Because there are a lot of buttons, just navigating around the platform can be a little challenging for new users."
"The security automation capabilities are average."
"Palo Alto should work on ease-of-use and the user-friendliness to be more competitive with some competing products."
"When there are updates, whether daily, weekly, or monthly, it needs configuration or permission adjustments. There is no automation for that, which is too bad."
"Sometimes we do get false alerts. That should be improved."
"The area for improvement is less about the product and more about the upsell. If we've already agreed that we'd like your product x, y, or z, don't try to add fries to my burger. I don't need it."
"One of the main backlogs in their development is in the area of integration. For example, we have ServiceNow in place for ticket management and Prisma Cloud is supposed to send closure emails for incidents. But from time to time, it fails to do so. We have several other mismatches between Prisma Cloud and ServiceNow."
"The integration of the Compute function into the cloud monitoring function—because those are two different tools that are being combined together—could use some more work. It still feels a little bit disjointed."
"It can be improved from the reporting perspective and scanning perspective. They can also improve it on the UI front."
"Could include other types of security scanning and statistical analysis"
"The feature for automatic fixing of security breaches could be improved."
"A feature we would like to see is the ability to archive and store historical data, without actually deleting it. It's a problem because it throws my numbers off. When I'm looking at the dashboard's current vulnerabilities, it's not accurate."
"I would like to give further ability to grouping code repositories, in such a way that you could group them by the teams that own them, then produce alerting to those teams. The way that we are seeing it right now, the alerting only goes to a couple of places. I wish we could configure the code to go to different places."
"The tool needs improvement in license compliance. I would like to see the integration of better policy management in the product's future release. When it comes to the organization that I work for, there are a lot of business units since we are a group of companies. Each of these companies has its specific requirements and its own appetite for risk. This should be able to reflect in flexible policies. We need to be able to configure policies that can be adjusted later or overridden by the business unit that is using the product."
"We use Bamboo for CI.CD, and we had problems integrating Snyk with it. Ultimately, we got the two solutions to work together, but it was difficult."
"The way Snyk notifies if we have an issue, there are a few options: High vulnerability or medium vulnerability. The problem with that is high vulnerabilities are too broad, because there are too many. If you enable notifications, you get a lot of notifications, When you get many notifications, they become irrelevant because they're not specific. I would prefer to have control over the notifications and somehow decide if I want to get only exploitable vulnerabilities or get a specific score for a vulnerability. Right now, we receive too many high vulnerabilities. If we enable notifications, then we just get a lot of spam message. Therefore, we would like some type of filtering system to be built-in for the system to be more precise."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Container Security with 82 reviews while Snyk is ranked 5th in Container Security with 41 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Snyk is rated 8.2. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Snyk writes "Performs software composition analysis (SCA) similar to other expensive tools". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and Check Point CloudGuard CNAPP, whereas Snyk is most compared with SonarQube, Black Duck, GitHub Advanced Security, Fortify Static Code Analyzer and Wiz. See our Prisma Cloud by Palo Alto Networks vs. Snyk report.
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