SAP HCM vs SAP SuccessFactors
We performed a comparison between SAP HCM and SAP SuccessFactors based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP SuccessFactors comes out on top in this comparison. It offers a wider variety of features than SAP HCM does and is easier to configure. SAP SuccessFactors also receives higher marks in the pricing department, thanks to its various licensing options.
"Customers can create custom infotypes to store any custom data points."
"I think HCM was the most stable for me...It is a very scalable product."
"SAP HCM has a good performance."
"The most valuable feature is Organizational Management (OM)."
"The tool's best feature is SAP SuccessFactors."
"HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources."
"We are satisfied with the reporting by SAP HCM."
"We've found that the solution has the capability to scale."
"The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet."
"What I like the most is the KPI management formula."
"One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors."
"The tool's most valuable feature is document generation."
"The most valuable feature of SAP SuccessFactors is analytics."
"Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."
"Overall, it's excellent performance management."
"The performance and goal management is good, and it has a fairly detailed employee central."
"The breadth of functionality offered by SAP HCM comes at a cost."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"The setup comes with a set of challenges as well."
"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
"The solution is rather expensive."
"It would be nice if the solution migrated to S/4HANA."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"The limitation of HCM compared to new-era human capital management solutions is the cost."
"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications. Additionally, the solution could be easier to use."
"The stability could be a bit better."
"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization. In terms of what additional feature I'd like to see in the next release of the product, it depends on the module because you have various modules in SAP SuccessFactors, so it's easier to go module by module and understand what features you have in each module. The product has a lot of features coming up, but the product being more mobile, or having mobile features would be nice."
"SAP SuccessFactors is working on making beneficial changes but they are not fast enough. They can improve by making the improvements or updates quicker. Additionally, the user interface could improve, it is not something you want to return to when compared to a solution similar to Instagram."
"There are a few features that are missing. There are specific features on the HTM, such as telecom safety, that just isn't there. It's not a very detailed solution in that sense. However, it is maybe not expected to have those kinds of features on the surface level of the product."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"There are some limiting aspects to this product."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
SAP HCM is ranked 3rd in Cloud HCM with 49 reviews while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. SAP HCM is rated 7.8, while SAP SuccessFactors is rated 7.8. The top reviewer of SAP HCM writes "Allows you to generate reports, easy integration and offers out-of-the-box support". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". SAP HCM is most compared with Workday, Oracle HCM Cloud, ADP GlobalView Payroll, PeopleSoft and UKG, whereas SAP SuccessFactors is most compared with Workday, Oracle HCM Cloud, PeopleSoft, UKG and Cornerstone Learning. See our SAP HCM vs. SAP SuccessFactors report.
See our list of best Cloud HCM vendors and best Talent Management vendors.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
So are you striving to successfully deploy and utilize SAP systems to centralize data, streamline operations, gain real-time insights and achieve business efficiency? SAP applications are the backbone of every business. We also discuss the best SAP implementation process as an ideal solution for such problems: https://www.cleveroad.com/blog/why-outsource-sap/
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to simplify the process, giving life back to HR systems so that they can be more modern and flexible, and rely more on the heart of HR – the employee.
On the other hand, while SF is technically less complex than SAP HCM, it also has significantly less capability, particularly when it comes to integration with other SAP modules. For example, while SAP's integration between the SAP Project system and the SAP HCM process is robust, SuccessFactors' integration is limited and still in its early stages.
In all circumstances, SAP SF represents the future of HR, with a highly promising road map. I believe that if SAP continues to create more features, SF will have greater functionality than SAP HCM in 5 years.