SAP SuccessFactors vs Sympa HR comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Average Rating
7.8
Number of Reviews
90
Ranking in other categories
Talent Acquisition (2nd), Global Payroll (2nd)
Sympa HR
Ranking in Talent Management
26th
Ranking in Cloud HCM
21st
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Cloud HCM category, the market share of SAP SuccessFactors is 23.5% and it increased by 12.5% compared to the previous year. The market share of Sympa HR is 0.3% and it increased by 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
Unique Categories:
Talent Management
20.3%
Talent Acquisition
24.4%
 

Featured Reviews

SK
Jan 11, 2023
A strong HR activities solution with an easy to use interface
We use this solution for all required actions around people-related activities, such as on-boarding new staff and transferring internal position changes This solution provides up with an easy way to on/off-board staff, as well as actioning internal transfers. We find the customization of the…
Anne Pirinen - PeerSpot reviewer
May 24, 2024
We benefit from built-in automations like notifications and standard processes, but customer support needs improvement
Learning Sympa HR was a mix of basics that were easy to grasp and some aspects that required more understanding due to customization. While it adapted to some of our specific needs, there were still areas that needed further tailoring, especially in integrations with other systems like Zoom. Currently, we're not using AI features in Sympa, but we're considering it as a future project to automate manual tasks in HR, although we're mindful of data privacy concerns when integrating AI tools with confidential personal data. I would rate Sympa HR at a seven out of ten. While it has some fundamental issues like allowing multiple leave applications for the same dates, it also offers a nice user experience. I would recommend it with reservations. If you're clear about your needs and can manage some shortcomings, it's a good option. However, if you require more reliable system support, you might want to explore other alternatives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a uniform user interface."
"SAP SuccessFactors is one of the most robust platforms in the world today. For a unique global company, they need a platform that is compliant, such as GDP compliant in Europe. The solution delivers high quality in their core HR IS system which is called Employee Central. The system is one of the strongest and sturdiest modules that are in existence in the world."
"SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly."
"It covers all the everyday functions of the employee life cycle."
"What I like the most is the KPI management formula."
"The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance."
"The overall functionality of the solution is very good."
"Talent Acquisition and Learning features are best in class."
"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."
"Sympa HR was helpful since it helped me manage HR master data in a single system."
 

Cons

"Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information."
"The integration between the recruitment module and employee central is a big problem."
"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."
"SuccessFactors could be improved by making it usable on mobile and making its features less rigid."
"I would like to be able to configure objects from instances, not from import and export files."
"There is room for improvement in the pricing model."
"The stability could be a bit better."
"The Reporting/Analytics and User Interface need improvement."
"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."
"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."
 

Pricing and Cost Advice

"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"So now, SAP charges me 300 Euros for 14,000 employees. I still have to pay 2,000 euros because I'm using SAP on-prem."
"I rate the tool's pricing a seven to eight out of ten."
"It is not cheap, but it is reasonable."
"It could be cheaper."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"It is not expensive because it is a complete suite with a module-based cost."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
46%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What do you like most about Sympa HR?
Sympa HR was helpful since it helped me manage HR master data in a single system.
What needs improvement with Sympa HR?
As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware. My previous company had ...
What is your primary use case for Sympa HR?
As an integration architect or developer, I used Sympa API at my previous company. Sympa HR was helpful since it helped me manage HR master data in a single system.
 

Comparisons

No data available
 

Also Known As

SuccessFactors
No data available
 

Learn More

 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: May 2024.
787,104 professionals have used our research since 2012.