We performed a comparison between SentinelOne Singularity Complete and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
Comparison Results: Users prefer SentinelOne Singularity Complete overTrend Micro XDR. Users say SentinelOne offers comprehensive insights into security incidents and strong customer support. Trend Micro XDR users say the solution needs improvements in integration, technical support, and user-friendliness, while SentinelOne Singularity Complete offers a more seamless experience for users.
"There is also one dashboard that shows us the status of many controls at once and the details I can get... It gives a great overview of many areas, such as files, emails, chats, and links. Even with the apps, it gives you a great overview. In one place you can see where you should look into things more deeply..."
"The most valuable aspect is undoubtedly the exploration capability"
"Microsoft 365 Defender is a good solution and easy to use."
"The ability to isolate and address viruses is the most valuable feature of Microsoft Defender XDR."
"Microsoft 365 Defender is a stable solution."
"I like that it's stable. It's been stable for a long time, and Microsoft Defender has done a good job there."
"I like Defender XDR's reports and alerts. They give you updates about the latest hotfixes and zero-day vulnerabilities, which gives me all the information I need to maintain my servers."
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"The management dashboard is the most valuable feature."
"It has the ability to rollback a ransomware infection instantly and with minimal disruption to the user & provides robust reporting."
"SentinelOne is very simple to install and very simple to manage. It's very aggressive, so it does protection well, and it seems to be stopping attacks that other solutions cannot."
"The solution is powerful because we just have to update the agent by using the console, which is simple to do. I just select the endpoints and click "Update" on the console. That is it, because it is very easy to use."
"The external drive scanning is great."
"We find the solution to be scalable."
"The most valuable features of SentinelOne are the lateral movement and the use of the Active Directory."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
"The integration is also nice because there are many external tools that we can connect to the platform, such as configuration management tools. Because the platform is integrated, I can manage almost the whole company across our global organization."
"I like Vision One's observed attack techniques feature. It lets you see what an attacker is doing, how they have tried to exploit a machine, or how malicious code is operating. It helps us discover indicators of compromise so we can write better rules for detection."
"I can prevent my environment from different types of attacks based on what I see in the Vision One console."
"I like that it is a comprehensive security solution with a lot of features. You can say XDR is an end-to-end security solution with endpoint security. It includes all your servers, networks, and other devices. The endpoint security solution does not cover this. Plus, machine learning and features like that are the main things in XDR solutions."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"XDR provided a much more deep view into what is actually happening."
"The solution is very easy to use."
"The proactive approach is the best feature."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"Microsoft tends to provide too many features, which makes the solution prone to bugs."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"The price should be adjustable by region."
"The support could be more knowledgable to improve their offering."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"The design of the user interface could use some work. Sometimes it's hard to find the exact information you need."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"I am not a fan of the UI and feel it has room for improvement."
"The overall integration functionality for this solution could be improved."
"There is room for improvement with the management interface. It could be more user friendly."
"I would like to see a better mobile app so that I could look through my phone at the alerts and not have to go to the website. They should make it a little more mobile-accessible."
"In the beginning, we had some issues with their product on some of the Windows 32-bit operating systems."
"SentinelOne is causing a problem with the data service that causes one of our applications to crash randomly. We're still looking for a permanent fix, but we have implemented a temporary workaround that excludes that application from the scan."
"The false positive rate has room for improvement."
"The filtering features of the application management console could be improved."
"The support has been delayed at times."
"I think that continued optimization of the environment towards automation and orchestration, a kind of layer that sits underneath all of the technologies, would be extremely important."
"Reporting could be a little bit better. They are working on it, and it is getting better."
"The centralized dashboard has room for improvement."
"The area for improvement is mobile security. We have just finished a proof of concept for Zero Trust Secure Access. We withdrew from this PoC because it does not have that many points for proxy across Europe. Our organization is across Europe... At this time, they are only located in Germany and the UK."
"The solution only supports Windows and Mac. It would be helpful if it could support other OS, such as Linux."
"Having more variables within the playbook would be useful. It would allow us to have more refined playbooks for the business. It would allow us to take stronger action through a playbook. It will give us confidence to target a particular area of business where our risk tolerance might be higher or lower. We would like to have more granular playbooks."
"It would be better if it were more user-friendly. It would also be better if the implementation were more straightforward."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 179 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 43 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Vision One is rated 8.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Vision One Endpoint Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Fortinet FortiEDR. See our SentinelOne Singularity Complete vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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