SmartRecruiters vs Workday comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SmartRecruiters
Ranking in Talent Acquisition
8th
Average Rating
8.2
Number of Reviews
15
Ranking in other categories
Applicant Tracking and Recruiting Software (1st)
Workday
Ranking in Talent Acquisition
1st
Average Rating
8.2
Number of Reviews
52
Ranking in other categories
Benefits Administration (1st), Talent Management (2nd), Cloud HCM (2nd)
 

Market share comparison

As of June 2024, in the Talent Acquisition category, the market share of SmartRecruiters is 1.7% and it increased by 0.3% compared to the previous year. The market share of Workday is 21.2% and it decreased by 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition
Unique Categories:
Applicant Tracking and Recruiting Software
15.8%
Benefits Administration
19.3%
Talent Management
17.4%
 

Featured Reviews

Anudeep Kamuni - PeerSpot reviewer
Jun 16, 2023
Efficiently automates tasks but lacks certain features in terms of usability
There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.
PR
Oct 5, 2022
The solution's interface is clean, organized, and easy to use
The solution has improved our organization because it's much simpler to navigate. On the learning and talent side... I work for a bank, we have to do continuous compliance education, so we have to do a ton of different learning things. Our learning situation, our learning set up before was distributed, it was done in a bunch of silos. There was an initial landing page that took you to multiple different websites where you absorbed the content and then you confirmed or acknowledged that you've actually studied the content or you took a test. With this solution, it's really nice. All of the learning content is there. It's much easier to consume. I don't feel like I'm jumping around between different platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."
"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."
"It has a lot of good features. We post all of our jobs through the system, and they have a marketplace where you can share the job post with the job boards they're working with. It is integrated with all the records about from where the applications are coming. We have all of our candidates gathered there. We can set up our own hiring processes depending on the type of job and then move them through the process there. It is also possible to involve hiring managers and give them access so that they can also track the candidates and have a look at TBE and interact in the system, which is very useful. We also use SmartRecruiters for job approvals before posting the job as well as for offer approvals before sending an offer. We have everything in the system itself, and everything is being tracked, which is very good for us. It is a reliable system, and you can use it for the full cycle of recruitment. You can really adapt it to your processes. When it comes to the configuration, it is easy to configure. Something that is good with SmartRecruiters is that they are always working on improvements. Every quarter, they have different enhancements or product releases, which is something that we appreciate."
"I used the free version, which I found valuable."
"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."
"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."
"The most valuable feature is the way that they've set it up for collaboration."
"The candidate experience was better because the whole process was there."
"We use this solution to manage financials, payroll and recruiting."
"The most valuable feature of Workday is the ease of use which is overall user-friendly."
"It's easy to set up."
"The solution is stable."
"There is a lot to like about it. I really enjoy the business process framework. It's something that's really seamless. It allows you to have people within the flow. They get assigned a task to complete something to approve, etc. That's a really good piece of functionality that Workday offers. Their out-of-the-box reporting framework is also really powerful in terms of what it provides. These would be two things that I would highlight."
"There is a lot of scope for customization with this solution"
"The reporting feature is quite easy for a layman to use, and the look and feel of the application is good. Its security is robust. You will never find a use case that cannot be covered."
"The most valuable feature is the ease of reporting."
 

Cons

"I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required."
"SmartRecruiters' on-click application process could be better."
"The solution's reporting feature could be improved because it is not very strong."
"The major improvement area is how it integrates with other systems. That's where we've had some sort of pain points. They've done a lot of work with their development team in setting up integrations with other types of software like SuccessFactors, which we use, but we have found some glitches there. This is probably where they need to do some work. Sometimes, when it refreshes or there is any sort of update in SmartRecruiters, it has a direct impact on the integrations that we have with other tools. We are not always notified when that takes place. We have had HR say to us, "We've just hired this guy. He is not there in our end board at all. What's going on?" That's when we realized that the integration is actually broken. When we have other solutions like SuccessFactors, it would be very helpful to have knowledge articles for such integrations. We have found some of the templates that we want to use and some of the customizations that we do around the offer letters and the contract letters to be a little bit more difficult, which hasn't made this process any more efficient than it was. We still have to do a bit of manual intervention there. I don't know if it is just our company, but we need to have different clauses and things in place. We have stopped using DocuSign as well, and we are trying to look at other ways of doing that. They are aware of this."
"The solution needs to work on a single sign-on."
"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."
"We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is in the core product itself. A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box. You use whatever is offered to you in a box as much as you can, and that might be a problem sometimes because customizations are not achievable. They should definitely improve and provide more flexibility for customizations. For a large organization like ours, they can provide more flexibility on the authorization side of things. They could create a much more flexible way of access and separate the IT or help desk access when they need to go into the system and do some fixes. Currently, it is set up in a way that that you have access for everything or nothing, which is not useful in terms of the separation of duty that we have. There are also other things like matrix, where we can have a better and deeper kind of analysis."
"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."
"The price could be lower."
"The solution needs to be updated with generative UI."
"One potential feature that could be added is the ability to streamline business processes through quick tips and guided tours. This would allow for a smoother and more guided experience for colleagues as they navigate through different processes and steps. It would be similar to a guidance system or a step-by-step tutorial that could be added after the business process to guide users through it."
"The product must include payroll features."
"They don't have worker payroll in the product. We have to solve our payroll. I hope one day they will be able to have their own localized standard payrolls for all countries."
"Analytical tools have needed improvement. Workday has just released Prism Analytics, to replace the current analytical tools, so it’s in the early stages."
"Workday does not support many Korean language features. So, it will be great if they have some development on the Korean language side – then it will be really powerful in our market."
"I would really like to see a more robust timekeeping solution in Workday. Currently, most organizations are using Kronos for timekeeping and Workday for HR data. They then integrate Workday with Dimensions to manage time-related activities and payroll processing."
 

Pricing and Cost Advice

"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."
"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."
"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."
"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."
"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."
"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."
"SmartRecruiters is an expensive solution."
"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
"Workday is an expensive solution."
"I would rate the solution’s pricing a six out of ten."
"It has an annual subscription rate, but I'm not sure how it will work."
"The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
"It's very, very expensive."
"The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
"With a bigger budget, I would recommend SAP."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
Healthcare Company
8%
Government
7%
Educational Organization
27%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartRecruiters?
The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool.
What needs improvement with SmartRecruiters?
With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, b...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
It's very, very expensive. When I was in a startup company, we tried to adopt Workday. We called them and asked how much it would cost for our company. And the first answer from the salesperson was...
 

Comparisons

 

Overview

 

Sample Customers

Atlassian, Aol, IBM, Napa, Skechers
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about SmartRecruiters vs. Workday and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.