We performed a comparison between SolarWinds NPM and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the graphical user interface."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"The most valuable features are language support and technical support."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"The most valuable features of the solution are its graphical interface and reports."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"The most valuable feature of this solution is the alerts."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The installation process is not hard at all."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The authentication overall - including to the VPN and LAN - is excellent."
"The company provides excellent service."
"The most valuable features are integration and ease of use."
"The solution is very easy to use."
"It's fairly easy to set up."
"The Wi-Fi side needs improvement."
"Technical support can be slow to respond."
"The only real caveat that we have or that I have an issue with is when I go on vacation, it's a little hard for me to go and modify alerts so that I don't get alerted about things when I'm on vacation."
"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."
"We'd like to see a bit more automation in the future."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"It would be good to have high security."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"The guest portal is hard to use."
"ThousandEyes could improve the dashboards by adding more features."
"They only offer synthetic requests."
"It would be nice if the solution covered other areas like server monitoring."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"It might be practical to extend monitoring capabilities to include network devices"
"I would like the product to offer more agility."
"The tool does not provide features for application-level monitoring."
SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. SolarWinds NPM is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, Entuity and LogicMonitor, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, AppDynamics and Fortinet FortiSIEM. See our SolarWinds NPM vs. ThousandEyes report.
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