We performed a comparison between Sophos UTM and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that they have given me a solution at a fair price."
"It has improved our organization with control data."
"The user interface (UI) is very, very good."
"It's a user-friendly firewall. Most of the tasks are very simple. It's simple to configure and troubleshoot this firewall."
"All of the features of Fortinet FortiGate are useful and the security protection is good."
"The pipe filter application is an outstanding feature."
"It works very well. It has a lot of different functionalities. Its cost is also fine for our customers."
"It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation."
"Monitoring and reporting are areas that need improvement."
"What I like about Sophos UTM is that it improves my company's security. The solution is easy to set up, which I like, and it's very stable."
"The intrusion prevention is great, and I like dual virus scanning on the network layer because we scan it through Avira and Sophos. Web filtering is also a fantastic option for clients who want to really lock down internet access."
"The stability of Sophos UTM is very good. The solution has been stable since Sophos took over Cyberoam which was the original company providing this solution."
"The scalability is good."
"Sophos UTM is the simplest of these products to setup."
"The cost of the solution is very reasonable."
"It allows me to easily connect with more than forty-five remote sites and more than fifty remote users between IPsec and SSL VPN, applying the web filter and application filter to ensure a secure connection."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"The product is easy to implement."
"The web blocking for my clients and the application control are valuable."
"The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"I would prefer to have more detailed logs within the FortiGate products themselves rather than relying on a separate tool."
"Application management can be improved."
"I need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it."
"It does not have key authentication for admin access."
"My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint."
"Its reporting capabilities can be improved. It should have some out-of-the-box reporting capabilities and some degree of customization. The basic reporting that it currently has is not sufficient to create more usable reports. It needs some sort of out-of-the-box reporting. They try to make customers purchase FortiAnalyzer for this kind of reporting, which is an additional cost. Other firewall vendors, such as SonicWall and Sophos, provide this sort of reporting without any additional cost."
"The command line is complicated, and the interface could be better."
"There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement."
"It would be nice if it had basic features, such as DLP (Data Loss Prevention)."
"Sophos customer support could use some improvement."
"Sophos UTM could improve if there was no limitation on users."
"The reporting could be a lot better."
"There needs to be some improvement in the IPsec VPN. There is implementation only support. I have version one. I'd be most interested in having IP version two from the protocol."
"The support could be better."
"They could reduce the price."
"The UI can be cumbersome and, sometimes, features are not where you think they should be."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"It would be much easier if there was a mobile app."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"The product needs to have a better support group for its online support, specifically for its help desk."
"They don't have any feature that allows you to drop the session."
"Web-filtering policies could be improved."
"There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much."
"The storage is minimal, so we have to set the system to delete data after seven days."
Sophos UTM is ranked 3rd in Unified Threat Management (UTM) with 110 reviews while Untangle NG Firewall is ranked 7th in Unified Threat Management (UTM) with 22 reviews. Sophos UTM is rated 8.4, while Untangle NG Firewall is rated 8.6. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Sophos UTM is most compared with Netgate pfSense, Sophos XG, OPNsense, Palo Alto Networks NG Firewalls and KerioControl, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, SonicWall TZ and Cisco Secure Firewall. See our Sophos UTM vs. Untangle NG Firewall report.
See our list of best Unified Threat Management (UTM) vendors and best Firewalls vendors.
We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.