We performed a comparison between WatchGuard Firebox and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It can expand easily."
"Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
"The next-generation firewall is great."
"The VPN is the most valuable feature."
"The web filtering feature and the intrusion protection system are the most valuable. It is a resilient appliance. I never had an issue with it in terms of any security breaches."
"The initial setup of Fortinet FortiGate was straightforward."
"The most valuable feature of this solution is the analytics."
"I like that they have given me a solution at a fair price."
"There are many fantastic features."
"From my experience with their customer service team, I would say that they seem quite knowledgeable and fairly quick to respond."
"If you just plan to use WatchGuard Firebox in your office and not publicly, then it is okay to purchase it. With WatchGuard Firebox, you can manage your users and permissions while also taking care of the basic setup phase in your office."
"The product's usability is good. It is straightforward and simple. One of the benefits is that it is easy to navigate and intuitive."
"It protects me against malicious websites, as well as malicious downloads, as a perimeter anti-virus. I've also seen it blocking a lot of pings and different probes."
"Because we bought two firewalls... we need a central place to manage the policies and deploy them to both devices. It's good that it provides a system management console that is able to manipulate and manage policies in one place and deploy them to different locations."
"HostWatch makes it so I can see, in real-time, activity in the event that there is something weird happening on the network. This simplifies my job."
"Policy VPN, site-to-site VPN, traffic monitoring, anti-spam filters, and all other advanced features are valuable."
"The most valuable feature is bandwidth control."
"It is easy to set up the solution."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"The solution offers a distributed organization to master and to control all of the endpoints."
"It would be good if they had fewer updates."
"Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate."
"One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at the peak time when the number of contracts and users are at maximum."
"In the next release, maybe the documentation on how to use this solution could be improved."
"Improvement is needed in the Web Filter quotas to restrict users with allocated quotas."
"The user interface could be improved."
"It would be a benefit if Fortinet would release a one-stop solution that is better integrated with other products and an automated emergency response system."
"There aren't really any negative aspects to discuss."
"Setup of this solution is complex, it's not plug and play."
"What could use some significant improvement in WatchGuard Firebox would be its interface and policy management. An additional feature I'd like to see in the next release of WatchGuard Firebox is the ability to modify an existing policy instead of having to recreate a policy when changes are necessary. At the moment, there's no possibility to modify the policy. You have to delete the policy and recreate it."
"An area for improvement is that when we use a web administration link, there is no security."
"The area where I think this product can be improved is the user interface and the reporting. It can be quite difficult to find the correct logs and to actually find out what is going on. The digging can be time-consuming."
"We bought Firebox four or five years ago, and with the first version I had to reboot it every two or three months for no apparent reason. We upgraded last year to the M370 and it's been running, but it is rebooting from time to time. I don't know why."
"There is a slight learning curve."
"A 12-hour power outage... got our batteries."
"The scalability of the solution needs improvement."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"Currently, the solution's interface is not that user-friendly."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"They could provide more time for the onboarding the training of an IT person."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"There are some performance issues when we add on additional controls."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. WatchGuard Firebox is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our WatchGuard Firebox vs. Zscaler Internet Access report.
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