We compared Acronis Cyber Protect and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."
"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."
"The user interface (UI) is easy to use."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"The tool’s licensing and pricing are economical for SMB customers."
"Universal Restore is valuable to us."
"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"This solution is really the best in the market! After evaluating other solutions, we automatically decided to use this one."
"NetWorker is fast and reliable."
"Dell NetWorker's user interface is quite simple and very interactive."
"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."
"Dell EMC NetWorker integrates well with our domain and the performance is quite good on-premise. We receive approximately 1 terabyte within one hour."
"The solution is scalable."
"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"The product would be better if they offered more integration capabilities."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"The reporting can be improved."
"It would be nice to have it on the cloud platform without using third-party equipment."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"It could have a better ability to manage backups over a longer period."
"There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned."
"The licensing rules are difficult to navigate and understand."
"I would like to see encryption included in the next release to encrypt the data that we are backing up."
"Since the product is not on the front banner of Dell, the support may not be the best."
"The price could be cheaper."
"The solution could be graphically better."
"The team does not have enough knowledge to support you."
"The user interface is hard to use, it should be simplified. There are a lot of web-based management interfaces which they should consider."
"NetWorker sometimes has issues with the backup not starting and with connecting to the Oracle servers."
Acronis Cyber Protect is ranked 9th in Backup and Recovery with 117 reviews while Dell NetWorker is ranked 13th in Backup and Recovery with 73 reviews. Acronis Cyber Protect is rated 8.2, while Dell NetWorker is rated 7.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud. See our Acronis Cyber Protect vs. Dell NetWorker report.
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