We performed a comparison between Acronis Cyber Protect and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The performance has been fine so far."
"Acronis Backup is easy to use, intuitive, and has high performance."
"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"The ability to clone backups."
"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."
"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is simple to use and easy to configure."
"Client-side encryption minimizes worries about data being captured on the back-end."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The solution is easy to access and handles things efficiently."
"It has allowed me to implement a cost effective, highly configurable solution."
"Provides connectivity to a lot of different cloud storage solutions."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"The licensing approach becomes intricate when dealing with SharePoint."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
"The solution's pricing is very high."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The graphics are looking a bit old and should be updated."
"The restore time could improve. When we had an issue the restore time was lengthy."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews. Acronis Cyber Protect is rated 8.2, while MSP360 Backup is rated 8.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, NinjaOne, Comet Backup and Veeam Backup for Microsoft 365. See our Acronis Cyber Protect vs. MSP360 Backup report.
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