We performed a comparison between Acronis Cyber Protect and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Acronis Backup is easy to use."
"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"It works with different types of partitions or different OSs."
"It's always stable. It's very good, useful, and user-friendly."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"I really like the reporting options you get for various email reports."
"If you are a large organization, this is a product for you."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"The simple and fast restore routine."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"They have great support."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"If we could have a mass deployment option using Acronis, that would be helpful."
"The dashboards for digital operations can be improved."
"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"The licensing approach becomes intricate when dealing with SharePoint."
"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"The solution's base operating system needs to be improved."
"No appliance update notifications."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"It could be a little more customizable."
"The solution’s support and onboarding process needs to be improved."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. Acronis Cyber Protect is rated 8.2, while Unitrends is rated 7.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Arcserve UDP and Dell PowerProtect DD (Data Domain). See our Acronis Cyber Protect vs. Unitrends report.
See our list of best Backup and Recovery vendors.
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