We compared Amazon AWS and Google Firebase based on our user's reviews in several parameters.
In summary, Amazon AWS is praised for its scalability, reliability, cost-efficiency, extensive services, and excellent customer support, while users find Google Firebase appealing due to its seamless integration with Google services, real-time database functionality, scalability, ease of use, and diverse development tools. However, Amazon AWS users have concerns about the complex interface and pricing structure, while Google Firebase users seek better documentation, user interface customization, and error handling improvements.
Features: Amazon AWS is praised for its scalability, reliability, cost-efficiency, diverse services, user-friendly interface, and exceptional customer support. In contrast, Google Firebase stands out for its seamless integration with Google services, real-time database capability, scalability, beginner-friendly usability, and wide range of development tools and APIs.
Pricing and ROI: According to user feedback, Amazon AWS has varying feedback regarding pricing, setup cost, and licensing, with valuable insights on overall cost, initial investment, and terms of usage. On the other hand, Google Firebase is praised for its reasonable pricing options, straightforward setup process, and flexible licensing agreements., Users have highly positive feedback on the ROI of both Amazon AWS and Google Firebase. AWS is praised for its cost-effectiveness and wide features, while Firebase is commended for its data management and app performance.
Room for Improvement: The Amazon AWS product could benefit from improvements in user interface intuitiveness, documentation clarity, pricing structure comprehension, customer support responsiveness, service availability, reliability, and stability. On the other hand, Google Firebase could enhance its documentation, tutorials, user interface customization options, data querying flexibility, error handling, and error messages to offer users a more efficient and user-friendly experience.
Deployment and customer support: The reviews for Amazon AWS and Google Firebase indicate that users have varying timeframes for deployment, setup, and implementation. Some users suggest that these should be considered separately, while others imply that they are referring to the same period., Amazon AWS's customer service and support have been praised for their promptness, efficiency, and knowledge in resolving issues. On the other hand, Google Firebase's customer service is commended for its prompt assistance, helpfulness, and friendliness. Both receive positive feedback overall.
The summary above is based on 46 interviews we conducted recently with Amazon AWS and Google Firebase users. To access the review's full transcripts, download our report.
"They release new solutions almost every quarter and you don't get that kind of innovation from an enterprise company."
"Amazon AWS has a good Redshift database."
"The payment structure is very good."
"In general, Amazon's performance is good."
"I like that it helps us do everything really fast, and its advanced services."
"We pretty much like everything and we are excited about the seamless capability the EC2 service is offering."
"Since AWS came a bit later to the market, they are always improving and upgrading their platform."
"I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS."
"Stability-wise, I rate the solution a ten out of ten."
"It is a stable solution...It is a very scalable solution."
"The scalability is good."
"Its initial setup process is easy."
"Allows us to create functions without any infrastructure apart from the Google App Engine."
"Google Firebase is one I like a lot because it gives us a little bit more power and accessibility when it comes to publishing apps a lot quicker and for the needs that we have."
"It is a very stable solution."
"The most valuable features of Google Firebase are its database, noSQL database, file storage, authentication, and notifications."
"The solution could always be further improved on the commercial side of things. Amazon Web Services are not cheap. It would be ideal if it was less expensive for the customer."
"Price can always be cheaper."
"AWS has room for improvement on the Kubernetes side. I would like to go a little deeper into the Kubernetes target, Elastic, inner system, and all that. The EKS, target, and all these areas need to be improved, but that is not my key area because I am mostly working on the application side."
"Recently we had a long conversation about functionality that is missing in Alexa — in Mexico, specifically. Alexa for Business is a service and platform that Americans can use to make a call to an Amazon Echo device or a telephone via the app. But in Mexico, we are not allowed to use that technology. This is a significant disadvantage of AWS for those living in Mexico."
"More complete and specific training for many of the technologies, specifically with Python Django and the CMS (Mezzanine)."
"A person with no AWS experience might find it overwhelming at first."
"Its only cons are on the data warehouse side. AWS' data warehouse Redshift is not as good as it should be."
"The networking models used in AWS, while functional, do have room for improvement. This is especially the fact, considering that they are built/presented from a systems perspective."
"They have discontinued some very valuable features, including the Firebase UI that I used to log in."
"The solution's notification system could be much better."
"One of the challenges I was facing when I was using it was the library called Google Dialogflow which allows you to connect your chatbot with an intent. So there is so much adding when you are trying to connect it with your service because you have to do a lot of repetition writing a new intent, putting it step by set so it is good to escape. I believe it should be flexible and dedicate the intents based on the relating and to write a lesser code when doing that."
"The initial setup is not exactly straightforward."
"The solution needs to offer capabilities to work offline. Like Firestore, we should be able to do insertion, updating, and deletion offline."
"I rate the support from Google Firebase a four out of five."
"Firebase's real-time information isn't technically real-time. It takes a while to upload user activity into the app. It's not as fast as Datadog, the other solution we use."
"The UI for the realtime database could be simplified."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Google Firebase is ranked 5th in Infrastructure as a Service Clouds (IaaS) with 32 reviews. Amazon AWS is rated 8.4, while Google Firebase is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Google Firebase writes "An application development solution that has a lot of services like storage, Firestore, and push notifications". Amazon AWS is most compared with Linode, Red Hat OpenShift, Microsoft Azure, SAP Cloud Platform and Dell ECS, whereas Google Firebase is most compared with Microsoft Azure, DigitalOcean, Oracle Cloud Infrastructure (OCI), Alibaba Cloud and Linode. See our Amazon AWS vs. Google Firebase report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.