We compared Amazon CloudWatch and SolarWinds NPM based on our users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for improvement: Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization. Others noted that the solution lacked compatibility with some databases. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Reviewers say that Amazon CloudWatch is a simple, intuitive solution that can handle large workloads, but some mentioned dashboard visualization and customizability as areas for improvement. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"The solution effectively monitors golden signals like CPU, page requests, and queues."
"We can set CPU thresholds using the solution."
"Monitoring time and ensuring ease in it is the most valuable feature."
"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"The solution gives us very good real-time data."
"The alarms are one thing I love about AWS CloudWatch. It has alerts that notify us when resource use is approaching the limit."
"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."
"Setting up this product was easy. I found data analytics as its most valuable feature."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs, regardless of the size of your organization."
"The solution is easy to install and it takes a couple of hours."
"The stability is fantastic."
"As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning."
"We can proactively fix historical issues, so we won't face those problems in future."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"The technical support must be improved."
"The solution could benefit from a price decrease."
"We'd like the interface to be as easy as Datadog."
"It's not an advanced way of monitoring."
"Incorporating a straightforward method or a plug-and-play solution for integrating these databases with our systems, facilitating smooth data transfer, and enabling the creation of dashboards for monitoring and analysis would be beneficial."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"The graphical interface has room for improvement. CloudWatch only gives you a breakdown of what's wrong. However, it would be nice if it could automatically remedy the problems it identifies. You should be able to configure it so that when a specific condition arises, it will take a predefined action."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"It would be good to have high security."
"The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like."
"The solution is not always good with new features, so it's take a long time."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today."
"The root cause analysis and installation faults are not clear."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. Amazon CloudWatch is rated 8.0, while SolarWinds NPM is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and Instana Infrastructure Monitoring, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our Amazon CloudWatch vs. SolarWinds NPM report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.