We performed a comparison between AppDynamics Mobile Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"We have found the scalability to be quite good."
"The most valuable feature of the solution is its GUI."
"Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The pricing is pretty good."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The VPN is one of the solution's most valuable features for us."
"The integration and configuration of New Relic is straightforward and easy."
"It offers helpful user metrics so we can learn more about the user experience."
"The most valuable feature is application monitoring."
"The most important thing is that it tells us where the latency in throughput and response time are."
"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."
"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."
"I would like to see a better way to automate actions based on the events generated by the tool."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"It would be nice if there were pre-made dashboards."
More AppDynamics Mobile Real-User Monitoring Pricing and Cost Advice →
AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews while New Relic is ranked 2nd in Mobile APM with 152 reviews. AppDynamics Mobile Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Mobile Real-User Monitoring is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Mobile Real-User Monitoring vs. New Relic report.
See our list of best Mobile APM vendors.
We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.