We performed a comparison between AppDynamics and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The business transaction that stands between multiple applications is proving to be most valuable."
"From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us."
"Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"It helped to find quick solutions for specific business transactions."
"Once you get past installation, AppDynamics is highly stable and we get good results."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"Infrastructure monitoring is the most valuable feature."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"It can monitor over a 100 technologies with built-in solution templates."
"Has a simple setup. It can be up and running within hours."
"It's integrated with different monitoring tools, such as AppDynamics."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful."
"The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."
"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"More out of the box Cloud integration and capabilities."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. AppDynamics is rated 8.2, while OpenText SiteScope is rated 7.6. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, Prometheus, Splunk Enterprise Security and New Relic. See our AppDynamics vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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