We performed a comparison between Dynatrace and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Capability to focus on root cause problems."
"The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"Our company gets quick response times and qualified responses from technical support, so that is good."
"I get valuable information like, for example, if a site is down. That's the key. I'm instantly getting a message, or even on the app, I can see if something overnight went down a few times, or it's not performing at 100%."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"The dashboard gives us something to show managers and our business where the problems are. That's really been eye-opening for them. They can see, yes, this tool has been a good investment. They can see where the problems are and how we can take advantage of it for making those necessary corrections."
"UEM helps to identify user experience and detailed steps performed by the user."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"It is always requiring us to update the Dynatrace client."
"There is still a bit of redundancy in Dynatrace."
"The other feature that Dynatrace should have is - from what I see in Dynatrace in our PoC - when you auto-upgrade the agents, the JVM or the application has to be restarted. But if you have something like an "auto-attach" feature, to attach the agent for the running process, it would not require a JVM restart. That would be nicer. That is a killer point."
"They should provide a guide to arrive at the solution for non-super experts."
"Possibly include some network monitoring capabilities."
"Documentation is slightly in error as far as directory set ups and guidance. We came to our own solution for distributing the disk loads."
"The customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all."
"Dynatrace has APIs, but they are unfriendly APIs. If they were friendly like Splunk or Sumo Logic had, we might integrate that same data on a single webpage, then start showing these internally."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"It may lack some features other products in the category have like more detailed transaction tracking."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. Dynatrace is rated 8.8, while OpenText SiteScope is rated 7.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText SiteScope is most compared with SCOM, AppDynamics, Prometheus, Splunk Enterprise Security and New Relic. See our Dynatrace vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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Hello,
Just to add to some of the comments regarding dynaTrace. So far those are all correct. I just want to add, dynaTrace also has the capability to perform agent-less monitoring as well. Some of the things we used SiteScope for (url monitoring, log file monitoring, etc.) we were able to transition into dynaTrace allowing us to get rid of SiteScope altogether due to it's ability to develop custom plugins which allows you to really do a lot of extra things that aren't available out of the box which I take advantage of everyday.
Thank you very much to one and all.
Sorry, don't really have a lot of exposure to either of the products.
Mark,
Sitescope is a bottum up (technical) monitoring tool. It is agentless. Advantages: 1) with a user account/password you can monitor your systems so a fast realization of technical monitoring. 2) you don't have to install an agent (prevent the "not invented by us syndrome" most admins have 3) it provides out of the box monitors for different technologies. You don't have to develop scripts first to enable monitoring 4) it's a perfect tool for setting up performance tests fast, it integrates in Loadrunner (this means that doing analysis is not delayed by importing technical metrics from other parties) 5) you can work independant from other silo's during performance tests. 6) history of metrics. Disadvantage 1) If there is no connectivity between Sitescope and the monitoring object there is no data collected 2) it samples, just like any other monitoring tool and so you miss the reason of time outs.
dynaTrace: is a 3 rd gen diagnostic tool. It's approach is the end user experience (top down approach). So it measures each individual session of each individual end user across the chain and measures where the response times is consumed. From that point you can drill down into the application layer where Sitescope is not able to do any monitoring at all. Sitescope only reaches the OS and Middleware layers, not the application layer. By drill down I mean: into the application code. You know exactly which application code is due to latency, which database calls are executed (SQL query) how many times and how that is related to the overall response time. Since version 5.5 you could also hook up technical metrics like the Windows Resource Counters, Websphere PMI metrics etc. So there is some overlap with Sitescope. dynaTRace is used to deploy across your DTAP and provides one reference point: the end user. There is no fingerpointing/blame game anymore: it gives you 100% grip and control, also in (synmchronous) messaging environments like Tibco. Besides the diagnostic functionality it embodies the ultimate monitoring maturity stack (BAM, Passive Monitoring, Active Monitoring, Technical Monitoring, Logfile monitoring). Minimal instrumenting, it doesn't sample in contradiction to AppDynamics. Besides Java and .NET, an ADK is available to build a custom Agent. Also a z/OS mainframe agent is available. Since version 6.0 (latest version) you can also import Wireshark measurements. dynaTrace hooksup with Gomeze SaaS (Active Monitoring outside customer premises) and DC RUM (Passive monitioring on customer premises infra)
With dynaTrace you save a lot of money regarding the required test cycles to find the root cause. With Sitescope the risk is bigger
It depents on what you customer's demand is: 1) Do you want to monitor only? 2) Do you want to monitor and solve the problem? 3) Is it part of Continuous Delivery?
If 1) there are other alternatives available (Open Source Graphite)
If 2+3 ) dynaTrace
Hi,
SiteScope is an agentless Infrastructure monitoring tool. It has a wide range of monitoring capabilities including Server,DB’s,Middleware,Network and application’s as well. Its very easy to deploy & configure.
Dynatrace is more application level monitoring. Its an agent based solution for java & Net applications. Its able to monitor transactions at thread level with deep drill down capabilities.
The solutioning will be based on the monitoring requirements, scope, cost & scalability.
Thanks,
Raj
The solutions have different purposes. I think it's better to summary both of them.
The HP SiteScope is a tool to monitor infrastructure components without agents. It monitors availability and some performance metrics of infrastructure elements. The metrics can be visualized by service model, so you can see which components are being affected.
dynaTrace monitors the application performance through agents. Applications developed by Java, .NET and PHP and also mobile applications are instrumented by the agents and monitored automatically. The monitoring covers 100% (all) transactions, providing traceability and point the problem. dynaTrace accelerates the troubleshooting, monitors end user experience, increase the collaboration between teams (dev, QA, prod, architectures), monitors business transaction effetivelly and also monitors infrastructure elements.
Regards,
Monica