We performed a comparison between AWS Systems Manager and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The Asset Management and Auto Pilot are valuable features."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Mobile device management is most valuable."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"The solution appears to be stable and scalable."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"AWS provides Auto Scaling groups."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution is user-friendly"
"The solution's ability to scale is good."
"Has a variety of automation options."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."
"With the right administrator, application deployment can do wonders."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"It's a stable product."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"The most valuable features are application deployment and task-sequenced imaging."
"Microsoft has done a good job with authentication solutions, such as single sign-on, or open authentication."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"It should be easier to define policies and comply with those policies."
"There needs to be more support for Mac operating systems."
"The current Intune reporting functionality could benefit from some improvements."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"Lacks sufficient integrations."
"AWS does not have EKS cluster backup."
"The current challenge is that we can't pull any incidents from other accounts."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Additional features can be added as per customer requirements."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The deployment process is lengthy and should be quicker to complete."
"It is not easy to get good technical support, especially at level one."
"I'm looking for a single solution for all discovery needs. It fulfills about 40% of the requirements, and I'd like to see the other 60% so that I don't have to keep doing this."
"I would like to see an agentless version of the solution."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"There is no asset management package included."
"Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
More Microsoft Configuration Manager Pricing and Cost Advice →
AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. AWS Systems Manager is rated 8.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". AWS Systems Manager is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation, BigFix and Chef, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Red Hat Satellite. See our AWS Systems Manager vs. Microsoft Configuration Manager report.
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