We performed a comparison between Dynatrace and AWS X-Ray based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is the preferred choice over AWS X-Ray due to its extensive features such as real user monitoring, session replay, and synthetic monitoring functionalities. The interface is user-friendly, and it is more scalable than AWS X-Ray. AWS X-Ray is functional, but reviewers suggest improvements in log filtering and user interface configuration.
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"It is a very scalable solution."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"AWS X-Ray is a strong solution and has a smooth integration process."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"We can go back to when a specific user had an issue and trace the entire transaction from the client to the database."
"Reduced incidents, as alert monitoring aids in quicker resolution of events."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
"The most valuable things that we have seen are the user experience and capturing what the users are doing inside the browser."
"The tool allows us to see if it is an infrastructural related issue and see what is affected right away."
"It helps us get to the resolution quicker, and potentially the root cause, and at least understand what is happening for future identification."
"The real user experience monitoring is very helpful. We can see what real users are seeing, what JavaScript errors, what pages are very slow for them. As well, it helps to correlate the front-end users to the back-end application components, and the corresponding Method which is failing, as well. We are able to go to the correct spot and fix the issue."
"The most valuable feature of the solution would be the level of visibility that you get. I haven't seen anything that gives us that level of visibility yet"
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"If you have a small team, it's probably overkill."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"I do not have any notes in terms of improvements."
"They can improve how traces are sent to other providers."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
"The web version of the client interface needs more features that are in the Java-based thick client."
"I would like to see the same features as in the New Relic Insights in the dashboard. That is the only thing I want to see improved in Dynatrace."
"Monitoring asynchronous code requires manual instrumentation (most of the time)."
"Needs support for more technologies."
"We found it was quite challenging in terms of the learning curve."
AWS X-Ray is ranked 14th in Application Performance Monitoring (APM) and Observability with 6 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews. AWS X-Ray is rated 8.0, while Dynatrace is rated 8.8. The top reviewer of AWS X-Ray writes "Saves time, is relatively cheap, and helps find errors". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AWS X-Ray is most compared with Datadog, Azure Monitor, New Relic, Sentry and Prometheus, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics and Splunk Enterprise Security. See our AWS X-Ray vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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