We compared Azure Backup and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Azure Backup needs to improve its backup and file-level restoration procedure. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The most valuable feature of Azure Backup is the native backup capabilities."
"Azure Backup is good because it is entirely cloud-based, which means that you can be 99.9% sure that your backup is safe."
"The most valuable feature of Azure Backup is its ease of use and good integration with other Azure services."
"First of all, you can schedule a backup for the client. You can schedule it as you like. You can also control the bandwidth, so the backup will not utilize. The internet will depend on the bandwidth."
"It's very simple to configure which is very useful. It's not complex to configure it."
"Our client’s infrastructure is protected by the tool."
"Azure Backup is easy to configure and restore."
"This solution is easy to configure and restore. It is a Microsoft product so is easily compatible with other solutions."
"One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end."
"We can failover to an isolated environment and validate the application without impacting the production environment. We can do more testing in a non-impactful way..."
"We have had many instances where VMs were corrupted by an application owner, where they were installing something and did not create a snapshot in VMware for it. Instead of tapping into our backups, with just two clicks, we were able to restore the VM back to its original state. It helps a lot in the day-to-day running of our business."
"The replication works really well. We perform multiple tests a month and annual tests for our tier-one and many of our tier-two apps... Migrating systems as a failover rollback or a system move are two of the functions that I like the most."
"Zerto is scalable."
"The disaster recovery features are the best I've found."
"You can set the number of days a VM can be rolled back in case of corruption or virus infection."
"The time it takes to fail a server over to DR has been great."
"In the next release, I would like to see the ability to back up to different cloud providers."
"They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day."
"I can’t use the solution to restore another native cloud solution. Azure must add this new feature."
"The only thing I would say that could be improved is the reporting."
"The extensibility onto hybrid environments needs a bit of tweaking for those on-prem."
"It still does not have a lot of customization, especially if your workloads are not in Azure."
"I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."
"I would like to see better pricing."
"It is expensive."
"If something happens, and we are out and about, I would like to be able to interface with it on our mobile phones. That would be great."
"I would like to see some graphical improvements in Zerto's interface. There's an option to export a list of all of our servers, but the information isn't presented the way we want. We want it in a specified sequence broken down by region, etc. We can't manipulate the data when we export it. Maybe they could change it to look more like an Excel sheet, and we can customize the graphics and data. We suggested these improvements to Zerto through their portal."
"The reporting could be improved in terms of the reports that you can show to auditors to prove that you have done the testing. I provide the reports that it generates now but, it would be great if, at the end of a DR test, it would generate a report of everything that Zerto did."
"They could improve their online documentation."
"The only issue that I observed was that depending on the number of virtual machines that are being replicated, you will have to provision the appropriate bandwidth for the link that the replicated systems will traverse."
"With secure boot enabled, which is the case for newer systems, it is not easy to rotate passwords and we would have to reinstall the DRAs."
"They could iron out the licensing aspect of it, so we might be a bit quicker when implementing and starting to use it."
Azure Backup is ranked 9th in Backup and Recovery with 51 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Azure Backup is rated 7.8, while Zerto is rated 9.0. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Veritas NetBackup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our Azure Backup vs. Zerto report.
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