We performed a comparison between Basecamp and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"The solution is scalable."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"We like the status report feature. It is something really valuable."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"You don't need a lot of plugins."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The interface isn't user-friendly."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"Dashboard interface is limited functionally and not very user friendly"
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
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Basecamp is ranked 22nd in Project Management Software with 3 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Basecamp is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Basecamp is most compared with Planview Portfolios and Jira, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Basecamp vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors.
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