We performed a comparison between Bigcommerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"Commerce Cloud's best features include sales service and cloud marketing."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"The product is easy to use."
"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."
"Ability to quickly add content and manage products along with associated web content easily."
"The ease of customization is valuable."
"The conversion of opportunities and leads to accounts is one of the most valuable features."
"The solution is quite stable."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"The connection with Marketing Cloud should be improved."
"Pricing is a disadvantage because it is expensive."
"The solution is expensive."
"The performance of the solution has room for improvement. We sometimes experience some delays."
"There could be more product integration in the ERP space."
"Salesforce's technical support is not as good as Elastic Path."
"Needs better access to code and customizability of the solution."
"Being able to customize everything in general to our specific needs would be pretty awesome."
Earn 20 points
Bigcommerce is ranked 14th in eCommerce Platforms while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews. Bigcommerce is rated 10.0, while Salesforce Commerce Cloud is rated 7.8. The top reviewer of Bigcommerce writes "Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers ". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". Bigcommerce is most compared with SAP Commerce Cloud and HCL Digital Commerce, whereas Salesforce Commerce Cloud is most compared with SAP Commerce Cloud, Adobe Commerce, Oracle ATG and Shopify.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.