We performed a comparison between Oracle ATG and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"The product is easy to use."
"I find the reports to be the solution's most valuable feature."
"I have found the list creation and dashboard customization features valuable."
"The pipeline and lead management features are the most valuable."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The ease of customization is valuable."
"The solution is quite stable."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"Pricing is a disadvantage because it is expensive."
"There is always room for improvement with any solution."
"The connection with Marketing Cloud should be improved."
"Salesforce's technical support is not as good as Elastic Path."
"It is similar to ATG, but some features can be exchanged between the 2."
"Multi-tenant infrastructure is a blessing and a curse."
"The solution is expensive."
Oracle ATG is ranked 4th in eCommerce Platforms with 7 reviews while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 28 reviews. Oracle ATG is rated 8.2, while Salesforce Commerce Cloud is rated 8.0. The top reviewer of Oracle ATG writes "The solution offers a great way to share products, profiles, and user accounts across multiple sites". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Allows for easy customization according to specific customer needs". Oracle ATG is most compared with Oracle Commerce Cloud, SAP Commerce Cloud, Adobe Commerce, Salesforce Sales Cloud and Shopify, whereas Salesforce Commerce Cloud is most compared with Adobe Commerce, SAP Commerce Cloud, Shopify, HCL Digital Commerce and Sana Commerce. See our Oracle ATG vs. Salesforce Commerce Cloud report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.