We performed a comparison between BigFix and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"This is stable and scalable."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Impressive detection capabilities"
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"BigFix technical support is good."
"It's very straightforward."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"The best feature of BigFix is its multi-platform support."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"We most value the price and interface quality with Sophos Intercept X. We focus on solution quality."
"The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets."
"We use Sophos Intercept X for Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) in our organization."
"Everything in Intercept X Endpoints is much centralised which makes it easy for our team to work with. The functions are in a single portal."
"The most valuable features of Intercept X are server lockdown, auto-remediation, and encryption monitoring."
"The forensics within the solution are quite good. The ransomware mitigation is also impressive."
"The patches on offer are very helpful."
"We have found the pricing to be reasonable."
"ZTNA can improve latency."
"Cannot be used on mobile devices with a secure connection."
"The only minor concern is occasional interference with desired programs."
"The dashboard isn't easy to access and manage."
"It takes about two business days for initial support, which is too slow in urgent situations."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Sometimes there is a lag time for our users."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"IBM has not focused on the Web Reports capabilities."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"The console interface is not friendly, and requires training before using it in production."
"We need a much better multi-tenant option."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The initial setup was not very user-friendly."
"The choices offered for the on-premises and cloud-based platforms are the reverse of each other."
"This product does not handle USB drives well."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"The integration has room for improvement, especially with Mac OS."
"The solution can be expensive, although we do see the value in it."
"Deployment on cloud needs to be carried out manually."
"Technical support is too slow to schedule meetings."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. BigFix is rated 8.6, while Intercept X Endpoint is rated 8.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our BigFix vs. Intercept X Endpoint report.
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